Loading

LiveChat + Microsoft Teams

Notify Microsoft Teams with new messages for every new visitor in LiveChat queue

Boost your team's response time to potential clients with this effective workflow. As soon as there is a new visitor in your LiveChat queue, it sends a channel message in Microsoft Teams. This ensures your team is instantly aware and can quickly engage with your website visitors, enhancing customer service and potential sales opportunities. Let this streamlined communication bridge your on-site chat and team collaboration, enhancing both productivity and customer engagement.

Boost your team's response time to potential clients with this effective workflow. As soon as there is a new visitor in your LiveChat queue, it sends a channel message in Microsoft Teams. This ensures your team is instantly aware and can quickly engage with your website visitors, enhancing customer service and potential sales opportunities. Let this streamlined communication bridge your on-site chat and team collaboration, enhancing both productivity and customer engagement.

  1. When this happens...
    LiveChatLiveChat
    New Visitor in Queue

    Triggers when a visitor enters queue.

    TriggerInstant
  2. automatically do this!
    Microsoft TeamsMicrosoft Teams
    Send Channel Message

    Sends a message to a channel. Requires installation of the Zapier app from the Teams Store.

    ActionWrite
Start free with email
  • Free forever for core features
  • 14 day trial for premium features & apps

Supported triggers and actions

What does this mean?
  • LiveChat triggers, actions, and search

    Chat Changed

    Triggers when the tag list for a particular chat was changed.

    Trigger
    Instant
    Try It
  • LiveChat triggers, actions, and search

    New Visitor in Queue

    Triggers when a visitor enters queue.

    Trigger
    Instant
    Try It
    • TeamRequired

    • ChannelRequired

    • Member

    • Highlight Word

    Trigger
    Scheduled
    Try It
    • TeamRequired

    Trigger
    Scheduled
    Try It
    • ChatRequired

    • Exclude messages by you?

    Trigger
    Scheduled
    Try It
livechat logo
livechat logo

About LiveChat

LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
Learn more

Related categories

  • Customer Support
microsoft-teams logo

Related categories

Similar apps

Slack integrationsSlack integrations

Slack

Team Chat
Chatwork integrationsChatwork integrations

Chatwork

Team Chat
Rocket.Chat integrationsRocket.Chat integrations

Rocket.Chat

Team Chat