How to connect LiveChat + Microsoft Teams
Zapier lets you send info between LiveChat and Microsoft Teams automatically—no code required.
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Triggers when the tag list for a particular chat was changed.Try ItTriggerInstant
Triggers when the chat is started.Try ItTriggerInstant
New Visitor in Queue
Triggers when a visitor enters queue.Try ItTriggerInstant
Only teams that have the Zapier app installed from the Teams Store can be used.
Mentions of this member will trigger the zap. Make sure to specify a value for a member and/or a highlight word. Specifying both a member and a highlight word means that both the member and word need to be included in a message to trigger the zap.
Mentions of this word will trigger the zap. Case insensitive. Make sure to specify a value for a highlight word and/or a member. Specifying both a member and a highlight word means that both the member and word need to be included in a message to trigger the zap.
Triggers when the chat is ended.Try ItTriggerInstant
Triggers when the ticket is created.Try ItTriggerInstant
Specify the chat to trigger for new messages.
Exclude messages by you?
true, new messages by you will be excluded. Select
falseto trigger on any new messages - including those by you.
How LiveChat + Microsoft Teams Integrations Work
- Step 1: Authenticate LiveChat and Microsoft Teams.30 seconds
- Step 2: Pick one of the apps as a trigger, which will kick off your automation.15 seconds
- Step 3: Choose a resulting action from the other app.15 seconds
- Step 4: Select the data you want to send from one app to the other.2 minutes
- That’s it! More time to work on other things.
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