LiveChat + Microsoft Teams Integrations
How to connect LiveChat + Microsoft Teams
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Chat Changed
Triggers when the tag list for a particular chat was changed.
Try ItNew Chat
Triggers when the chat is started.
Try ItNew Visitor in Queue
Triggers when a visitor enters queue.
Try ItTeamRequired
Only teams that have the Zapier app installed from the Teams Store can be used.
ChannelRequired
Member
Mentions of this member will trigger the zap. Make sure to specify a value for a member and/or a highlight word. Specifying both a member and a highlight word means that both the member and word need to be included in a message to trigger the zap.
Highlight Word
Mentions of this word will trigger the zap. Case insensitive. Make sure to specify a value for a highlight word and/or a member. Specifying both a member and a highlight word means that both the member and word need to be included in a message to trigger the zap.
Try It
Finished Chat
Triggers when the chat is ended.
Try ItNew Ticket
Triggers when the ticket is created.
Try ItTeamsRequired
Try ItChatRequired
Specify the chat to trigger for new messages.
Exclude messages by you?
If
true, new messages by you will be excluded. Selectfalseto trigger on any new messages - including those by you.
Try It
How LiveChat + Microsoft Teams Integrations Work
- Step 1: Authenticate LiveChat and Microsoft Teams.30 seconds
- Step 2: Pick one of the apps as a trigger, which will kick off your automation.15 seconds
- Step 3: Choose a resulting action from the other app.15 seconds
- Step 4: Select the data you want to send from one app to the other.2 minutes
- That’s it! More time to work on other things.
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