LiveChat + Microsoft Teams Integrations
How to connect LiveChat + Microsoft Teams
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Chat ChangedTriggers when the tag list for a particular chat was changed.Trigger- Finished ChatTriggers when the chat is ended.Trigger
- New ChatTriggers when the chat is started.Trigger
- New TicketTriggers when the ticket is created.Trigger
- New Visitor in QueueTriggers when a visitor enters queue.Trigger
New ChannelTriggers when a new channel is created within a team.Trigger- New Channel MentionTriggers when a member or highlight word is mentioned in a channel. Requires installation of theTrigger
- New Chat MessageTriggers when a new message is received in a chat.Trigger
- Microsoft Teams
Triggers when a new chat is created.
Scheduled
Trigger
- Microsoft Teams
Triggers when a new member is added to a team. Requires installation of the
Scheduled
Trigger
- Microsoft Teams
Triggers when a new message is posted in a channel. Requires installation of the
Scheduled
Trigger
- Microsoft Teams
Creates a new channel within a team. Requires installation of the
Scheduled
Action
- Microsoft Teams
Sends a message to a channel. Requires installation of the
Scheduled
Action
- Microsoft Teams
Sends a message in an existing chat.
Scheduled
Action
How LiveChat + Microsoft Teams Integrations Work
- Step 1: Authenticate LiveChat and Microsoft Teams.30 seconds
- Step 2: Pick one of the apps as a trigger, which will kick off your automation.15 seconds
- Step 3: Choose a resulting action from the other app.15 seconds
- Step 4: Select the data you want to send from one app to the other.2 minutes
- That’s it! More time to work on other things.
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