Integrate Iptelecom with LeadConnector to automate your work
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Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Queue: Agent Answered Call
Triggers when the call in the queue is anwered.
Try It - Queue: Agent Log In
Triggers when a new agent log in queue.
Try It - Queue: Agent Marked Away
Triggers when agent changes his status on “away”.
Try It - Queue: Missed Call
Triggers when the call in the queue is missed.
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- Queue: Agent Hung Up Call
Triggers when agent finished the call.
Try It - Queue: Agent Log Out
Triggers when a agent log out queue.
Try It - Queue: Agent Marked Ready
Triggers when agent changes his status on “ready”.
Try It - Queue: Agent Is Offered Call
Triggers when an agent can receive a call from the queue.
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