Create tickets in Zendesk for new conversations in Intercom
Streamline your customer service process by linking Intercom and Zendesk with this helpful automation. Whenever a new conversation starts in Intercom, a corresponding ticket will be created in Zendesk, ensuring that no customer query goes unanswered. This workflow saves you time by taking care of repetitive tasks, allowing you to focus on delivering exceptional service to your customers.
Streamline your customer service process by linking Intercom and Zendesk with this helpful automation. Whenever a new conversation starts in Intercom, a corresponding ticket will be created in Zendesk, ensuring that no customer query goes unanswered. This workflow saves you time by taking care of repetitive tasks, allowing you to focus on delivering exceptional service to your customers.
- When this happens...New Conversation
Triggers when a new conversation is created by a user in Intercom.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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Lead Added Email
Triggers when a Lead enters an email address.
Try ItNew Lead
Triggers when a new Lead is created.
Try ItWhich Tag?
Try ItNew Company
Triggers when a new Company is created.
Try It
Lead Converted to User
Triggers when a lead converts to a user.
Try ItContact Replied
Triggers when a Contact replies to a Conversation in Intercom.
Try ItNew Closed Conversation
Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).
Try ItNew Conversation
Triggers when a new Conversation is created by a User in Intercom.
Try It