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Connect Helpy Pro and Jira Software Server to unlock the power of automation

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Set up your first integration

Quickly connect Helpy Pro to Jira Software Server with a Zapier template.

Our most popular template

Create Jira Software Server issues from new Helpy Pro tickets
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Helpy Pro + Jira Software Server

Create Jira Software Server issues from new Helpy Pro tickets

Helpy Pro + Jira Software Server

How Zapier works

Zapier makes it easy to integrate Helpy Pro with Jira Software Server - no code necessary. See how you can get setup in minutes.

Select a trigger from Helpy Pro

A trigger is an event that starts your Zap and runs the workflow. For example, with Helpy Pro, a trigger could be "Agent Replies to Ticket."

A trigger is the event that kicks off your automated workflow.

Setup an action from Jira Software Server

An action is what takes place after the automation is triggered. For example, with Jira Software Server, the action could be "Add Watcher to Issue."

An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Helpy Pro to Jira Software Server

With Zapier, it’s never been easier to connect your apps together and automate your most tedious work. Save hours every month.

Triggers and actions are the main components of every automated workflow.

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25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Helpy Pro to Jira Software Server integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

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Connect Helpy Pro and Jira Software Server to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Integration categories

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

triggers, actions, or triggers and actions

Agent Replies to Ticket
Triggers when an agent replies to a ticket.
Trigger
Instant
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New Ticket Created
Triggers when a new ticket is created.
Trigger
Instant
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Ticket Assigned to an Agent
Triggers when a ticket has been assigned to any agent.
Trigger
Instant
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- Reply Body
  Required
- Ticket ID
  Required
- User ID
  Required
- Reply Type
  Required
Action
Write
- Ticket Subject
  Required
- Email Address
  Required
- Password
- Account Number
- Home Phone
- Work Phone
- Cell Phone
- Company
- Street
- City
- State
- Postal Code
- Priority
- Notes
Action
Write
- TIcket ID
  Required
- Ticket Subject
  Required
- Email Address
  Required
- Password
- Account Number
- Home Phone
- Work Phone
- Cell Phone
- Company
- Street
- City
- State
- Postal Code
- Priority
- Notes
Action
Write
- Email Address
- TIcket Number ID
- Subject
Action
Search
- Project
  Required
Trigger
Polling
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New Issue Type
Triggers when you add a new issue type.
Trigger
Polling
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New Project
Triggers when a project is added.
Trigger
Polling
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- Issue
  Required
- User
  Required
Action
Write
- Format_info
- Project
  Required
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Reply Body
  Required
Action
Write
- Keyword
  Required
Action
Search

Customer Replies to a Ticket
Triggers when a customer replies to a ticket.
Trigger
Instant
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New User Created
Triggers when a new user is created.
Trigger
Polling
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- Tag
  Required
Trigger
Instant
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- Ticket Subject
  Required
- Reply Body
  Required
- Email Address
  Required
- Full Name
  Required
- Team Group
- Tag
  Required
- Channel
- CC
- BCC
Action
Write
- TIcket ID
  Required
- Tag
  Required
Action
Write
- TIcket Number ID
- Email Address
- Subject
Action
Search
- Email Address
- TIcket Number ID
- Subject
- Ticket Subject
  Required
- Email Address
  Required
- Password
- Account Number
- Home Phone
- Work Phone
- Cell Phone
- Company
- Street
- City
- State
- Postal Code
- Priority
- Notes
Action
Search or write
- Jql
  Required
Trigger
Polling
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New Priority
Triggers when you add a new priority.
Trigger
Polling
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- Project
  Required
Trigger
Polling
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- Issue
  Required
- File
  Required
Action
Write
- Issue Key
  Required
Action
Write
- Issue Key
  Required
- Summary
  Required
Action
Search

Learn how to automate Jira Software Server on the Zapier blog

About Helpy Pro

Helpy Pro is the customer support platform engineered for companies that are serious about customer data security and control.

Related categories

Customer Support

About Jira Software Server

Jira is a bug and issue tracking tool that allows software developers to manage product development and build better software. This integration connects to self-hosted instances of Jira.

Related categories

Project Management

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