Connect Helpy Pro and Jira Software Server to power AI-driven automation

No-code AI automation
Full audit trails and controls
SOC 2 and GDPR compliant
Easy visual workflow builder
9,000+ apps, 450+ AI tools
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Choose a Trigger

Choose an Action

Launch your first automated workflow

Start with a template that brings Helpy Pro and Jira Software Server together. Build enterprise-grade automation in minutes.

Our most popular template

Create Jira Software Server issues from new Helpy Pro tickets
Details
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Helpy Pro + Jira Software Server

Create Jira Software Server issues from new Helpy Pro tickets

Details

Try it

Helpy Pro + Jira Software Server

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier makes it easy to integrate Helpy Pro with Jira Software Server - no code necessary. See how you can get setup in minutes.

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Help

1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Agent Replies to Ticket" from Helpy Pro.

Add your action

An action happens after the trigger—such as "Add Watcher to Issue" in Jira Software Server.

You’re connected!

Zapier seamlessly connects Helpy Pro and Jira Software Server, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Agent Replies to Ticket
Triggers when an agent replies to a ticket.
Trigger
Instant
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New Ticket Created
Triggers when a new ticket is created.
Trigger
Instant
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Ticket Assigned to an Agent
Triggers when a ticket has been assigned to any agent.
Trigger
Instant
Try It
- Reply Body
  Required
- Ticket ID
  Required
- User ID
  Required
- Reply Type
  Required
Action
Write
- Name
  Required
- Email Address
  Required
- Password
- Account Number
- Home Phone
- Work Phone
- Cell Phone
- Company
- Street
- City
- State
- Postal Code
- Priority
- Notes
Action
Write

- User ID
  Required
- Name
- Email Address
- Password
- Account Number
- Home Phone
- Work Phone
- Cell Phone
- Company
- Street
- City
- State
- Postal Code
- Priority
- Notes
Action
Write
- Email Address
- ID
- Full Name
Action
Search

- Project
  Required
Trigger
Polling
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New Issue Type
Triggers when you add a new issue type.
Trigger
Polling
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New Project
Triggers when a project is added.
Trigger
Polling
Try It
- Issue
  Required
- User
  Required
Action
Write
- Format_info
- Project
  Required
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Keyword
  Required
Action
Search

Customer Replies to a Ticket
Triggers when a customer replies to a ticket.
Trigger
Instant
Try It
New User Created
Triggers when a new user is created.
Trigger
Polling
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- Tag
  Required
Trigger
Instant
Try It
- Ticket Subject
  Required
- TIcket Body
  Required
- Email Address
  Required
- Full Name
  Required
- Team Group
- Tags
- Channel
- CC
- BCC
Action
Write
- TIcket ID
  Required
- Tag
  Required
Action
Write
- TIcket Number ID
- Email Address
- Subject
Action
Search
- Email Address
- ID
- Full Name
- Name
  Required
- Email Address
  Required
- Password
- Account Number
- Home Phone
- Work Phone
- Cell Phone
- Company
- Street
- City
- State
- Postal Code
- Priority
- Notes
Action
Search or write
- Jql
  Required
Trigger
Polling
Try It
New Priority
Triggers when you add a new priority.
Trigger
Polling
Try It
- Project
  Required
Trigger
Polling
Try It
- Issue ID or Key
  Required
- File
  Required
Action
Write
- Issue Key
  Required
Action
Write
- Key
- Summary
Action
Search

For AI agents & developers

Use Helpy Pro and Jira Software Server with AI agents and code

Beyond Zap workflows. Call Helpy Pro and Jira Software Server actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.

No code

Connect via Zapier MCP

Expose Helpy Pro and Jira Software Server actions as tools in any MCP client. Authenticate once, then call them in natural language.

Example actions on this page

Create Reply to Ticket
Add Watcher to Issue

Works with

Claude · ChatGPT · Cursor · any MCP-compatible client

Connect Zapier MCP

Typescript

Call from code with the Zapier SDK

Trigger Helpy Pro and Jira Software Server actions from backend services, scripts, or agent code.

Install

# TypeScript / Node
npm install @zapier/zapier-sdk

Run an action

import { createZapierSdk } from '@zapier/zapier-sdk';

const zapier = createZapierSdk();
await zapier.runAction({ /* helpy-pro / jira-software-server action */ });

Run the SDK docs

There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

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G2 Badge - Leader Mid-Market - Winter 2024

93%

Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect Helpy Pro and Jira Software Server to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Learn how to automate Jira Software Server on the Zapier blog

Make work flow with AI

Level up your Helpy Pro to Jira Software Server integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Helpy Pro

Helpy Pro is the customer support platform engineered for companies that are serious about customer data security and control.

HelpHelp

Related categories

Customer Support

About Jira Software Server

Jira is a bug and issue tracking tool that allows software developers to manage product development and build better software. This integration connects to self-hosted instances of Jira.

Learn moreLearn moreHelpHelp

Related categories

Project Management

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Developer Tools

Connect Helpy Pro and Jira Software Server to power AI-driven automation

Launch your first automated workflow

Create Jira Software Server issues from new Helpy Pro tickets

Create Jira Software Server issues from new Helpy Pro tickets

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Choose a trigger

Add your action

You’re connected!

Supported triggers and actions

Use Helpy Pro and Jira Software Server with AI agents and code

Connect via Zapier MCP

Call from code with the Zapier SDK

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

Connect Helpy Pro and Jira Software Server to integrate crucial parts of your business

Automate your lead management and improve conversions

Create more impactful campaigns with automation

Provide world-class support with a little help from automation

Automate your way to actionable, up-to-date data

Resolve incidents faster with automation

Learn how to automate Jira Software Server on the Zapier blog

How to turn Google Forms entries into tasks and projects

Make work flow with AI

Connect Helpy Pro to Jira Software Server on the world's largest no-code automation platform