Helpy Pro + Jira Software Server

Helpy Pro + Jira Software Server integrations

Create Jira Software Server issues from new Helpy Pro tickets

This integration creates Jira Software Server issues from new Helpy Pro tickets.

When this happens...
New Ticket CreatedTriggers when a new ticket is created.
TriggerInstant
automatically do this!
Create IssueCreate a new issue, select your own project and issue type.
ActionWrite

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More things you can do with Helpy Pro and Jira Software Server

Discover other triggers and actions you can use with Helpy Pro and Jira Software Server

Agent Replies to Ticket
Triggers when an agent replies to a ticket.
Trigger
Instant
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New Ticket Created
Triggers when a new ticket is created.
Trigger
Instant
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Ticket Assigned to an Agent
Triggers when a ticket has been assigned to any agent.
Trigger
Instant
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- Reply Body
  Required
- Ticket ID
  Required
- User ID
  Required
- Reply Type
  Required
Action
Write
- Name
  Required
- Email Address
  Required
- Password
- Account Number
- Home Phone
- Work Phone
- Cell Phone
- Company
- Street
- City
- State
- Postal Code
- Priority
- Notes
Action
Write

- User ID
  Required
- Name
- Email Address
- Password
- Account Number
- Home Phone
- Work Phone
- Cell Phone
- Company
- Street
- City
- State
- Postal Code
- Priority
- Notes
Action
Write
- Email Address
- ID
- Full Name
Action
Search

- Project
  Required
Trigger
Polling
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New Issue Type
Triggers when you add a new issue type.
Trigger
Polling
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New Project
Triggers when a project is added.
Trigger
Polling
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- Issue
  Required
- User
  Required
Action
Write
- Format_info
- Project
  Required
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Keyword
  Required
Action
Search

Customer Replies to a Ticket
Triggers when a customer replies to a ticket.
Trigger
Instant
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New User Created
Triggers when a new user is created.
Trigger
Polling
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- Tag
  Required
Trigger
Instant
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- Ticket Subject
  Required
- TIcket Body
  Required
- Email Address
  Required
- Full Name
  Required
- Team Group
- Tags
- Channel
- CC
- BCC
Action
Write
- TIcket ID
  Required
- Tag
  Required
Action
Write
- TIcket Number ID
- Email Address
- Subject
Action
Search
- Email Address
- ID
- Full Name
- Name
  Required
- Email Address
  Required
- Password
- Account Number
- Home Phone
- Work Phone
- Cell Phone
- Company
- Street
- City
- State
- Postal Code
- Priority
- Notes
Action
Search or write
- Jql
  Required
Trigger
Polling
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New Priority
Triggers when you add a new priority.
Trigger
Polling
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- Project
  Required
Trigger
Polling
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- Issue ID or Key
  Required
- File
  Required
Action
Write
- Issue Key
  Required
Action
Write
- Key
- Summary
Action
Search

About Helpy Pro

Helpy Pro is the customer support platform engineered for companies that are serious about customer data security and control.

HelpHelp

Related categories

Customer Support

About Jira Software Server

Jira is a bug and issue tracking tool that allows software developers to manage product development and build better software. This integration connects to self-hosted instances of Jira.

HelpHelp

Related categories

Project Management

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