HelpDesk + Simplesat + Filter by Zapier
Create tickets in Helpdesk when new negative feedback is received in Simplesat
Stay alerted to negative feedback effortlessly. This Zap will automatically trigger on negative feedback being received on a specific satisfaction survey in Simplesat. Once triggered, a ticket will be created in Helpdesk.com, enabling proactive follow-up on each and every instance of negative feedback.
Stay alerted to negative feedback effortlessly. This Zap will automatically trigger on negative feedback being received on a specific satisfaction survey in Simplesat. Once triggered, a ticket will be created in Helpdesk.com, enabling proactive follow-up on each and every instance of negative feedback.
- When this happens...New Feedback
Triggers when new feedback is received.
- automatically do this...Only continue if...
Set up rules to specify when this Zap can continue running.
- then do this!Create Ticket
Creates a new ticket.
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New Feedback
Triggers when new feedback is received.
Try ItSurvey API endpointRequired
Customer name
Customer emailRequired
Customer company
Team member ID
Team member name
Team member email
Ticket ID
Ticket subject
IdRequired
IdRequired
external_id
Name
EmailRequired
Company
Custom attributes
Tags
external_id
Name
EmailRequired
Custom attributes
IdRequired
Only continue if...Required
