Put HelpDesk to work with AI and enterprise-grade automation
Automate smarter with HelpDesk and scale with confidence. Zapier is built for enterprise-grade security, compliance, and performance.
- No-code AI automation
- Full audit trails and controls
- SOC 2 and GDPR compliant
- Easy visual workflow builder
- 8,000+ apps, 450+ AI tools
- Free tier available
Or pick an app to pair with
Join millions worldwide who automate their work using Zapier
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- New Ticket
Triggers when a new support ticket is created.
Try ItTriggerInstant - Ticket Followers Changed
Triggers when followers change in a ticket.
Try ItTriggerInstant - Ticket Priority Changed
Triggers when ticket changes priority.
Try ItTriggerInstant - Ticket Tags Changed
Triggers when tags are changed in a ticket.
Try ItTriggerInstant
- Ticket Assignment Changed
Triggers when ticket changes assignment.
Try ItTriggerInstant - New Message in a Ticket
Triggers when there's a new message in a ticket.
Try ItTriggerInstant - Ticket Status Changed
Triggers when ticket changes status.
Try ItTriggerInstant - Requester emailRequired
- Requester name
- Ticket subjectRequired
- Message textRequired
- Requester author
- Ticket priority
- Assigned team
- Private message
- Tags
- People in the loop
- Ticket followers (agents)
- Upload transaction ID
ActionWrite
HelpDesk is a ticketing software for effortless customer support
Related categories