HelpDesk integrations for your workflows
Trusted at companies large and small
Connect Zapier to HelpDesk and unlock the power of automation
Automation that scales with your business
Your workflows can grow along with your business. Zapier's HelpDesk integration empowers you to scale your Zaps as your needs evolve.
Empower your organization with HelpDesk and Zapier
Give your teams access to the power of automation to do more, faster with Zapier's intuitive point-and-click platform.

Advanced features help you build with power and sophistication
Leverage advanced automation capabilities including custom logic, conditions, filters, and Code by Zapier.

Automate securely and reliably
Maintain the highest levels of security through robust authentication, admin permissions, data management, and consistent uptime for your HelpDesk integrations and beyond.

Secure automation you can rely on
Zapier scales with you, providing secure administration, authentication, and permissions infrastructure as you grow.
Highest security levels for peace of mind
Enterprise-grade security, governance, and monitoring is the backbone of Zapier's sophisticated, no-code platform.
24/7 on-call security teams
Our globally distributed SRE and Security teams offer 24/7 availability. Plus, our status page provides real-time updates on our systems for all customers to see.
Top choice for businesses worldwide
We're the automation platform of choice for 99% of the Forbes Cloud 100 companies and 69% of Fortune 1000 companies.
Quickly automate HelpDesk integrations with Zapier's templates
New Ticket
Triggers when a new support ticket is created.
Try ItTicket Followers Changed
Triggers when followers change in a ticket.
Try ItTicket Priority Changed
Triggers when ticket changes priority.
Try ItTicket Tags Changed
Triggers when tags are changed in a ticket.
Try It
Ticket Assignment Changed
Triggers when ticket changes assignment.
Try ItNew Message in a Ticket
Triggers when there's a new message in a ticket.
Try ItTicket Status Changed
Triggers when ticket changes status.
Try ItRequester emailRequired
Requester name
Ticket subjectRequired
Message textRequired
Ticket priority
Assigned team
Private message
Tags
People in the loop
Ticket followers (agents)
Upload transaction ID
Related categories
Get started for free
You can't add more hours to the day. Zapier is the next best thing.