HelpDesk Integrations

Name: Zapier
Availability: InStock

Do more with HelpDesk integrations

Zapier lets you connect HelpDesk with thousands of the most popular apps, so you can automate your work and have more time for what matters most—no code required.

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Google Sheets

Google, Spreadsheets

Jira Software Cloud

Project Management

ChatBot

AI Tools, Customer Support

Google Forms

Forms & Surveys, Google

monday.com

Project Management

Discord

Team Chat

Typeform

Forms & Surveys

Notion

Task Management

ClickUp

Project Management

Google Sheets

Google, Spreadsheets

Jira Software Cloud

Project Management

ChatBot

AI Tools, Customer Support

Google Forms

Forms & Surveys, Google

monday.com

Project Management

Discord

Team Chat

Google Sheets

Google, Spreadsheets

Jira Software Cloud

Project Management

ChatBot

AI Tools, Customer Support

Google Forms

Forms & Surveys, Google

monday.com

Project Management

Discord

Team Chat

Typeform

Forms & Surveys

Notion

Task Management

ClickUp

Project Management

Top companies trust Zapier to automate work and free up time

Join millions worldwide who automate their work using Zapier

Quickly automate HelpDesk integrations with Zapier's templates

Send Slack channel messages for new HelpDesk ticket messages
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HelpDesk + Slack
Create spreadsheet rows in Google Sheets from new HelpDesk tickets
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HelpDesk + Google Sheets
Create Jira Software Cloud issues from new HelpDesk tickets
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HelpDesk + Jira Software Cloud
Create issues in GitHub from new HelpDesk tickets
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HelpDesk + GitHub
Update issues in GitHub when HelpDesk ticket statuses change
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HelpDesk + GitHub
Update issues in Jira Software Cloud when HelpDesk ticket statuses change
Details
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HelpDesk + Jira Software Cloud

Send Slack channel messages for new HelpDesk ticket messages

Details

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HelpDesk + Slack

Create spreadsheet rows in Google Sheets from new HelpDesk tickets

Details

Try it

HelpDesk + Google Sheets

Create Jira Software Cloud issues from new HelpDesk tickets

Details

Try it

HelpDesk + Jira Software Cloud

Create issues in GitHub from new HelpDesk tickets

Details

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HelpDesk + GitHub

Update issues in GitHub when HelpDesk ticket statuses change

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HelpDesk + GitHub

Update issues in Jira Software Cloud when HelpDesk ticket statuses change

Details

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HelpDesk + Jira Software Cloud

Add HubSpot contacts from new HelpDesk tickets

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HelpDesk + HubSpot

Create Salesforce Records from new HelpDesk tickets

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HelpDesk + Salesforce

Add contacts to Salesforce campaigns from new HelpDesk tickets

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HelpDesk + Salesforce

Create HelpDesk tickets from new missed incoming calls in Channels

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Channels + HelpDesk

Update HelpDesk tickets from new Simplesat feedback

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Simplesat + HelpDesk

Tag Helpdesk tickets when new Simplesat feedback is received

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Simplesat + HelpDesk

Add HubSpot contacts from new HelpDesk tickets
Details
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HelpDesk + HubSpot
Create Salesforce Records from new HelpDesk tickets
Premium
Details
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HelpDesk + Salesforce
Add contacts to Salesforce campaigns from new HelpDesk tickets
Premium
Details
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HelpDesk + Salesforce
Create HelpDesk tickets from new missed incoming calls in Channels
Details
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Channels + HelpDesk
Update HelpDesk tickets from new Simplesat feedback
Details
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Simplesat + HelpDesk
Tag Helpdesk tickets when new Simplesat feedback is received
Details
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Simplesat + HelpDesk

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Ticket
Triggers when a new support ticket is created.
Trigger
Instant
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Ticket Followers Changed
Triggers when followers change in a ticket.
Trigger
Instant
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Ticket Priority Changed
Triggers when ticket changes priority.
Trigger
Instant
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Ticket Tags Changed
Triggers when tags are changed in a ticket.
Trigger
Instant
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- ID
  Required
- Requester email
  Required
- Requester name
- Ticket subject
  Required
- Message text
  Required
- Ticket priority
- Assigned team
- Private message
- Tags
- People in the loop
- Ticket followers (agents)
- Upload transaction ID
Action
Write

- ID
  Required
- Tags
Action
Write
- Upload transaction ID
- File content
  Required
- File name
Action
Write

- ID
  Required
- Requester email
  Required
- Requester name
- Ticket subject
  Required
- Message text
  Required
- Requester author
- Ticket priority
- Assigned team
- Private message
- Tags
- People in the loop
- Ticket followers (agents)
- Upload transaction ID
Action
Search or write

Ticket Assignment Changed
Triggers when ticket changes assignment.
Trigger
Instant
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New Message in a Ticket
Triggers when there's a new message in a ticket.
Trigger
Instant
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Ticket Status Changed
Triggers when ticket changes status.
Trigger
Instant
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- Requester email
  Required
- Requester name
- Ticket subject
  Required
- Message text
  Required
- Requester author
- Ticket priority
- Assigned team
- Private message
- Tags
- People in the loop
- Ticket followers (agents)
- Upload transaction ID
Action
Write
- ID
  Required
- Ticket followers (agents)
Action
Write
- Ticket ID
Action
Write
- ID
  Required
- Requester email
  Required
Action
Search

HelpDesk Help & Support

Common questions

Connect Your App Accounts to Zapier

Manage Your App Connections

Use the Power of AI to Generate Zaps (Beta)

What Should I Do in Zapier If I Change an App Account Password

About HelpDesk

HelpDesk is a ticketing software for effortless customer support

Learn moreLearn moreHelpHelp

Related categories

Customer Support

HelpDesk Integrations

Do more with HelpDesk integrations

Top companies trust Zapier to automate work and free up time

Join millions worldwide who automate their work using Zapier

Quickly automate HelpDesk integrations with Zapier's templates

Send Slack channel messages for new HelpDesk ticket messages

Create spreadsheet rows in Google Sheets from new HelpDesk tickets

Create Jira Software Cloud issues from new HelpDesk tickets

Create issues in GitHub from new HelpDesk tickets

Update issues in GitHub when HelpDesk ticket statuses change

Update issues in Jira Software Cloud when HelpDesk ticket statuses change

Send Slack channel messages for new HelpDesk ticket messages

Create spreadsheet rows in Google Sheets from new HelpDesk tickets

Create Jira Software Cloud issues from new HelpDesk tickets

Create issues in GitHub from new HelpDesk tickets

Update issues in GitHub when HelpDesk ticket statuses change

Update issues in Jira Software Cloud when HelpDesk ticket statuses change

Add HubSpot contacts from new HelpDesk tickets

Create Salesforce Records from new HelpDesk tickets

Add contacts to Salesforce campaigns from new HelpDesk tickets

Create HelpDesk tickets from new missed incoming calls in Channels

Update HelpDesk tickets from new Simplesat feedback

Tag Helpdesk tickets when new Simplesat feedback is received

Add HubSpot contacts from new HelpDesk tickets

Create Salesforce Records from new HelpDesk tickets

Add contacts to Salesforce campaigns from new HelpDesk tickets

Create HelpDesk tickets from new missed incoming calls in Channels

Update HelpDesk tickets from new Simplesat feedback

Tag Helpdesk tickets when new Simplesat feedback is received

Supported triggers and actions

HelpDesk Help & Support

Common questions

Connect Your App Accounts to Zapier

Manage Your App Connections

Use the Power of AI to Generate Zaps (Beta)

What Should I Do in Zapier If I Change an App Account Password

Popular HelpDesk Integrations

Popular HelpDesk Integrations

HelpDesk Integrations

Do more with HelpDesk integrations

Top companies trust Zapier to automate work and free up time

Join millions worldwide who automate their work using Zapier

Send Slack channel messages for new HelpDesk ticket messages

Create spreadsheet rows in Google Sheets from new HelpDesk tickets

Create Jira Software Cloud issues from new HelpDesk tickets

Create issues in GitHub from new HelpDesk tickets

Update issues in GitHub when HelpDesk ticket statuses change

Update issues in Jira Software Cloud when HelpDesk ticket statuses change

Send Slack channel messages for new HelpDesk ticket messages

Create spreadsheet rows in Google Sheets from new HelpDesk tickets

Create Jira Software Cloud issues from new HelpDesk tickets

Create issues in GitHub from new HelpDesk tickets

Update issues in GitHub when HelpDesk ticket statuses change

Update issues in Jira Software Cloud when HelpDesk ticket statuses change

Add HubSpot contacts from new HelpDesk tickets

Create Salesforce Records from new HelpDesk tickets

Add contacts to Salesforce campaigns from new HelpDesk tickets

Create HelpDesk tickets from new missed incoming calls in Channels

Update HelpDesk tickets from new Simplesat feedback

Tag Helpdesk tickets when new Simplesat feedback is received

Add HubSpot contacts from new HelpDesk tickets

Create Salesforce Records from new HelpDesk tickets

Add contacts to Salesforce campaigns from new HelpDesk tickets

Create HelpDesk tickets from new missed incoming calls in Channels

Update HelpDesk tickets from new Simplesat feedback

Tag Helpdesk tickets when new Simplesat feedback is received

HelpDesk Help & Support

Common questions

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Manage Your App Connections

Use the Power of AI to Generate Zaps (Beta)

What Should I Do in Zapier If I Change an App Account Password

Popular HelpDesk Integrations

Popular HelpDesk Integrations

Connect Your App Accounts to Zapier