HelpDesk + Simplesat
Tag Helpdesk tickets when new Simplesat feedback is received
This Zap triggers when new feedback is received by Simplesat, automatically adding tags to the Helpdesk.com ticket. This enables effortlessly tracking of feedback left on tickets without the need to log in to your Simplesat dashboard.
This Zap triggers when new feedback is received by Simplesat, automatically adding tags to the Helpdesk.com ticket. This enables effortlessly tracking of feedback left on tickets without the need to log in to your Simplesat dashboard.
- When this happens...New Feedback
Triggers when new feedback is received.
- automatically do this!Add Tags to Ticket
Add tags to an existing ticket.
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New Feedback
Triggers when new feedback is received.
Try ItSurvey API endpointRequired
Customer name
Customer emailRequired
Customer company
Team member ID
Team member name
Team member email
Ticket ID
Ticket subject
IdRequired
IdRequired
external_id
Name
EmailRequired
Company
Custom attributes
Tags
external_id
Name
EmailRequired
Custom attributes
IdRequired
New Ticket
Triggers when a new support ticket is created.
Try It
About HelpDesk
HelpDesk is a ticketing software for effortless customer support
Related categories
About Simplesat
Simplesat is a survey tool that makes it easy for any business to collect, analyze and publish customer feedback.
