Groove

Groove + xMatters Integrations

In a matter of minutes and without a single line of code, Zapier allows you to connect Groove and xMatters, with as many as 32 possible integrations. Are you ready to find your productivity superpowers?

It's easy to connect Groove + xMatters and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
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Customer Added

Triggers when a customer is created.

Create New Ticket

Starts a new ticket for your customer.

Customer Replied

Triggers when a customer replies to a ticket.

Create Event

Creates an event in xMatters

Ticket Started

Triggers when a new ticket is created.

Reopen Ticket

Changes the state of a ticket to "opened".

Ticket Tagged

Triggers when a ticket is tagged.

Change Assigned Agent

Assigns an agent to a ticket.

Ticket Assigned

Triggers when a ticket is assigned.

Close Ticket

Changes the state of a ticket to "closed".

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xMatters is a communication platform that can add closed loop notifications to any business interruption.

See xMatters Integrations