FuseDesk + Gmail Integrations

How to connect FuseDesk + Gmail

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Choose an Action

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Supported triggers and actions

What does this mean?

Case Closed
Triggers when a FuseDesk case has been resolved and marked as Closed
Trigger
Instant
Try It
Contact Created
Triggers when a new contact is created in FuseDesk
Trigger
Instant
Try It
Department Added
Triggers when a Department is Added.
Trigger
Instant
Try It
- Case SummaryRequired
- Case DetailsRequired
- Opened ByRequired
- DepartmentRequired
- Assign to Rep
- CRM Contact Id
- Email Address
- Status
- Case Tags
Action
Write
- First Name
- Last Name
- Primary Email Address
- Dupe Check by Primary Email Address?
- Secondary Email Address
- Primary Phone Number
- Secondary Phone Number
- Website
- Company Name
- Time Zone
- Street Address, Line 1
- Street Address, Line 2
- City
- State / Region
- Postal Code
- Country
Action
Write

- Status
- CRM Contact Id
- Email Address
- Rep
- Department
- Case Tags
- Case Tag Operator
- Case Summary
- Opened By
Action
Search
- Tag NameRequired
Action
Search or write

- Label/Mailbox
- Search String
Trigger
Scheduled
Try It
- Label/MailboxRequired
Trigger
Scheduled
Try It
- Search StringRequired
Trigger
Scheduled
Try It
- Label/Mailbox
Trigger
Scheduled
Try It
- SubjectRequired
- To
- Cc
- Bcc
- From
- From Name
- Body Type
- BodyRequired
- Signature
- Label/Mailbox
- Attachments
Action
Write
- NameRequired
Action
Write
- Message to Remove Label(s) FromRequired
- Label(s) to RemoveRequired
Action
Write
- Search StringRequired
Action
Search

Case Created
Triggers when a new FuseDesk case is created.
Trigger
Instant
Try It
Contact Updated
Triggers when a contact is updated in FuseDesk
Trigger
Instant
Try It
Rep Added
Triggers when a rep is added to FuseDesk.
Trigger
Instant
Try It
- Case NumberRequired
- Case Status
- Rep
- Department
- CRM Contact Id
- Summary
- Details
Action
Write
- Contact IDRequired
- Updated First Name
- Updated Last Name
- Updated Primary Email Address
- Updated Secondary Email Address
- Updated Primary Phone Number
- Updated Secondary Phone Number
- Updated Website
- Updated Company Name
- Updated Time Zone
- Update Street Address, Line 1
- Update Street Address, Line 2
- Updated City
- Updated State / Region
- Updated Postal Code
- Updated Country
Action
Write
- Quick Search TextRequired
Action
Search
- Quick Search TextRequired
- First Name
- Last Name
- Primary Email Address
- Dupe Check by Primary Email Address?
- Secondary Email Address
- Primary Phone Number
- Secondary Phone Number
- Website
- Company Name
- Time Zone
- Street Address, Line 1
- Street Address, Line 2
- City
- State / Region
- Postal Code
- Country
Action
Search or write
New Label
Triggers when you add a new label.
Trigger
Scheduled
Try It
- Label/Mailbox
Trigger
Scheduled
Try It
New Starred Email
Triggers when you receive a new email and star it within two days.
Trigger
Scheduled
Try It
- Label(s) to Add
- Message to be LabeledRequired
Action
Write
- Trigger Instructions
- ThreadRequired
- To
- Cc
- Bcc
- From
- From Name
- Body Type
- BodyRequired
- Signature
- Label/Mailbox
- Attachments
Action
Write
- To
- Cc
- Bcc
- From
- From Name
- Reply To
- SubjectRequired
- Body Type
- BodyRequired
- Signature
- Label/Mailbox
- Attachments
Action
Write
- Trigger Instructions
- ThreadRequired
- To
- Cc
- Bcc
- From
- From Name
- Reply To
- Body Type
- BodyRequired
- Label/Mailbox
- Attachments
Action
Write
- Search StringRequired
- To
- Cc
- Bcc
- From
- From Name
- Reply To
- SubjectRequired
- Body Type
- BodyRequired
- Signature
- Label/Mailbox
- Attachments
Action
Search or write

How FuseDesk + Gmail Integrations Work

Step 1: Authenticate FuseDesk and Gmail.
30 seconds
Step 2: Pick one of the apps as a trigger, which will kick off your automation.
15 seconds
Step 3: Choose a resulting action from the other app.
15 seconds
Step 4: Select the data you want to send from one app to the other.
2 minutes
That’s it! More time to work on other things.

Connect apps

Connect FuseDesk + Gmail

Gmail Tutorials

About FuseDesk

FuseDesk is an integrated Help Desk and Messaging Platform for sales and customer support case management.

Related categories

Customer Support

About Gmail

One of the most popular email services, Gmail keeps track of all your emails with threaded conversations, tags, and Google-powered search to find any message you need.

Learn more Help

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FuseDesk + Gmail Integrations

How to connect FuseDesk + Gmail

Connect your apps and automate workflows

Case Closed

Contact Created

Department Added

Create FuseDesk Case

Case SummaryRequired

Case DetailsRequired

Opened ByRequired

DepartmentRequired

Assign to Rep

CRM Contact Id

Email Address

Status

Case Tags

Create Contact

First Name

Last Name

Primary Email Address

Dupe Check by Primary Email Address?

Secondary Email Address

Primary Phone Number

Secondary Phone Number

Website

Company Name

Time Zone

Street Address, Line 1

Street Address, Line 2

City

State / Region

Postal Code

Country

Find Case

Status

CRM Contact Id

Email Address

Rep

Department

Case Tags

Case Tag Operator

Case Summary

Opened By

Find or Create a Case Tag

Tag NameRequired

New Attachment

Label/Mailbox

Search String

New Labeled Email

Label/MailboxRequired

New Email Matching Search

Search StringRequired

New Thread

Label/Mailbox

Create Draft

SubjectRequired

To

Cc

Bcc

From

From Name

Body Type

BodyRequired

Signature

Label/Mailbox

Attachments

Create Label

NameRequired

Remove Label from Email

Message to Remove Label(s) FromRequired

Label(s) to RemoveRequired

Find Email

Search StringRequired

Case Created

Contact Updated

Rep Added

Update FuseDesk Case

Case NumberRequired

Case Status

Rep