Freshdesk + Qualtrics
Create Freshdesk forum categories for new Qualtrics survey responses
Effortlessly organize your Qualtrics survey responses by creating corresponding Freshdesk forum categories using this streamlined workflow. Whenever a new survey response is received in Qualtrics, a forum category will be generated in Freshdesk, ensuring your support team can easily access valuable feedback and insights. Enhance efficiency and eliminate manual categorization with this simple automation.
Effortlessly organize your Qualtrics survey responses by creating corresponding Freshdesk forum categories using this streamlined workflow. Whenever a new survey response is received in Qualtrics, a forum category will be generated in Freshdesk, ensuring your support team can easily access valuable feedback and insights. Enhance efficiency and eliminate manual categorization with this simple automation.
- When this happens...New Survey Response
Triggers when a new response for a survey is received.
- automatically do this!Create Forum Category
Creates a Forum Category.
- Free forever for core features
- 14 day trial for premium features & apps
SurveyRequired
Try ItMailing ListRequired
Recipient First Name
Recipient Last Name
Recipient Email AddressRequired
Phone Number
Embedded Data
External Reference
SurveyRequired
Email From NameRequired
Reply To Email
Message SubjectRequired
MessageRequired
Sending Delay
New Ticket
Triggers when there is a new ticket is created in Freshdesk.
Try ItNew Ticket Note
Triggers when a Note is added to a Ticket.
Try It
Mailing ListRequired
Contact First Name
Contact Last Name
Contact Email Address
Phone Number
Embedded Data
External Reference
Api Docs Info
HTTP MethodRequired
URLRequired
Query String Parameters
Headers
Additional Request Headers
Body
New Contact
Triggers when a new customer is created.
Try ItUpdate Ticket
Triggers when a Ticket is updated.
Try It
