Freshdesk + Qualtrics
Create Freshdesk contacts from new Qualtrics survey responses
Easily stay connected with your customers after they complete a survey in Qualtrics by creating a new contact in Freshdesk. This automation workflow streamlines communication by taking new Qualtrics survey responses and turning them into Freshdesk contacts, allowing you to effortlessly manage and follow up with your customers. Keep your customer service organized and efficient with this seamless integration.
Easily stay connected with your customers after they complete a survey in Qualtrics by creating a new contact in Freshdesk. This automation workflow streamlines communication by taking new Qualtrics survey responses and turning them into Freshdesk contacts, allowing you to effortlessly manage and follow up with your customers. Keep your customer service organized and efficient with this seamless integration.
- When this happens...New Survey Response
Triggers when a new response for a survey is received.
- automatically do this!Create Contact
Allows you to create a User/Customer in Freshdesk for your support domain.
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- 14 day trial for premium features & apps
SurveyRequired
Try ItMailing ListRequired
Recipient First Name
Recipient Last Name
Recipient Email AddressRequired
Phone Number
Embedded Data
External Reference
SurveyRequired
Email From NameRequired
Reply To Email
Message SubjectRequired
MessageRequired
Sending Delay
New Ticket
Triggers when there is a new ticket is created in Freshdesk.
Try ItNew Ticket Note
Triggers when a Note is added to a Ticket.
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Mailing ListRequired
Contact First Name
Contact Last Name
Contact Email Address
Phone Number
Embedded Data
External Reference
Api Docs Info
Stop on errorRequired
HTTP MethodRequired
URLRequired
Query string parameters
Additional request headers
Body
New Contact
Triggers when a new customer is created.
Try ItUpdate Ticket
Triggers when a Ticket is updated.
Try It
