Freshdesk + Qualtrics
Add notes to Freshdesk tickets for new Qualtrics survey responses
Stay on top of customer feedback with this efficient workflow. When a new survey response is submitted in Qualtrics, a note will be added to a Freshdesk ticket, ensuring you have all the relevant information at your fingertips to help improve customer satisfaction. No more switching between apps to track responses - streamline your support process with this powerful automation.
Stay on top of customer feedback with this efficient workflow. When a new survey response is submitted in Qualtrics, a note will be added to a Freshdesk ticket, ensuring you have all the relevant information at your fingertips to help improve customer satisfaction. No more switching between apps to track responses - streamline your support process with this powerful automation.
- When this happens...New Survey Response
Triggers when a new response for a survey is received.
- automatically do this!Add Notes to a Ticket
Add Private or Public notes to a Freshdesk Support Ticket.
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SurveyRequired
Try ItMailing ListRequired
Recipient First Name
Recipient Last Name
Recipient Email AddressRequired
Phone Number
Embedded Data
External Reference
SurveyRequired
Email From NameRequired
Reply To Email
Message SubjectRequired
MessageRequired
Sending Delay
New Ticket
Triggers when there is a new ticket is created in Freshdesk.
Try ItNew Ticket Note
Triggers when a Note is added to a Ticket.
Try It
Mailing ListRequired
Contact First Name
Contact Last Name
Contact Email Address
Phone Number
Embedded Data
External Reference
Api Docs Info
Stop on errorRequired
HTTP MethodRequired
URLRequired
Query string parameters
Additional request headers
Body
New Contact
Triggers when a new customer is created.
Try ItUpdate Ticket
Triggers when a Ticket is updated.
Try It
