Freshdesk + Qualtrics
Create Freshdesk tickets for new Qualtrics survey responses to streamline support requests
Effortlessly manage customer feedback and support issues with this convenient workflow. When a new survey response is received in Qualtrics, a corresponding ticket will be created in Freshdesk, ensuring your team stays up-to-date with customer concerns and experiences. Improve response times and streamline your support process with this seamless automation.
Effortlessly manage customer feedback and support issues with this convenient workflow. When a new survey response is received in Qualtrics, a corresponding ticket will be created in Freshdesk, ensuring your team stays up-to-date with customer concerns and experiences. Improve response times and streamline your support process with this seamless automation.
- When this happens...New Survey Response
Triggers when a new response for a survey is received.
- automatically do this!Create Ticket
Create a ticket in Freshdesk for your domain.
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SurveyRequired
Try ItMailing ListRequired
Recipient First Name
Recipient Last Name
Recipient Email AddressRequired
Phone Number
Embedded Data
External Reference
SurveyRequired
Email From NameRequired
Reply To Email
Message SubjectRequired
MessageRequired
Sending Delay
New Ticket
Triggers when there is a new ticket is created in Freshdesk.
Try ItNew Ticket Note
Triggers when a Note is added to a Ticket.
Try It
Mailing ListRequired
Contact First Name
Contact Last Name
Contact Email Address
Phone Number
Embedded Data
External Reference
Api Docs Info
HTTP MethodRequired
URLRequired
Query String Parameters
Headers
Additional Request Headers
Body
New Contact
Triggers when a new customer is created.
Try ItUpdate Ticket
Triggers when a Ticket is updated.
Try It
