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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Contact Added to Marketing List" from Force24.

Add your action

An action happens after the trigger—such as "Create Channel" in Microsoft Teams.

You’re connected!

Zapier seamlessly connects Force24 and Microsoft Teams, automating your workflow.

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25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Force24 to Microsoft Teams integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

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Connect Force24 and Microsoft Teams to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Integration categories

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

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Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

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Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

triggers, actions, or triggers and actions

- Marketing List Guid
Trigger
Instant
Try It
New Contact
Triggers when a new contact is created.
Trigger
Instant
Try It
- Marketing List Guid
- ContactID
  Required
Action
Write
- Marketing List Guid
- ContactID
  Required
Action
Write
- Field to Search
  Required
- Value to Search For
  Required
Action
Search
- Team
  Required
Trigger
Polling
Try It
- Chat
  Required
- Exclude messages by you?
Trigger
Polling
Try It
- Team
  Required
Trigger
Polling
Try It
- Team
  Required
- Channel
  Required
- Message
  Required
Trigger
Polling
Try It
- Member
Action
Write
- Team
  Required
- Channel Name
  Required
- Description
Action
Write
- Team
  Required
- Channel
  Required
- Message Text Format
- Message
  Required
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write

- Marketing List Guid
Trigger
Instant
Try It
Updated Contact
Triggers when a contact is updated.
Trigger
Instant
Try It
- Email Address
  Required
- Recreate Erased Contact
- Last Name
- First Name
- Middle Name
- Salutation
- Birth Date
- Company Name
- Job Title
- Address Line 1
- Address Line 2
- Address Line 3
- Post Code
- City
- County
- Country
- Aux1
- Aux2
- Aux3
- Aux4
- Aux5
- Aux6
- Aux7
- Aux8
- Aux9
- Aux10
- EmailSendFilter
- SmsSendFilter
- Phone Number
- Global Status
- Email Status
- Direct Mail Status
- SMS Status
- Aux Date 1
- Aux Date 2
- Aux Date 3
- Aux Date 4
- Aux Date 5
- Aux Date Time 1
- Aux Date Time 2
- Aux Date Time 3
Action
Write
- Id
- Email Address
  Required
- Last Name
- First Name
- Middle Name
- Salutation
- Birth Date
- Company Name
- Job Title
- Phone Number
- Address Line 1
- Address Line 2
- Address Line 3
- Post Code
- City
- Country
- County
- Aux1
- Aux2
- Aux3
- Aux4
- Aux5
- Aux6
- Aux7
- Aux8
- Aux9
- Aux10
- EmailSendFilter
- SmsSendFilter
- Global Status
- Email Status
- Direct Mail Status
- SMS Status
- Aux Date 1
- Aux Date 2
- Aux Date 3
- Aux Date 4
- Aux Date 5
- Aux Date Time 1
- Aux Date Time 2
- Aux Date Time 3
Action
Write
- Field to Search
  Required
- Value to Search For
  Required
- Email Address
  Required
- Recreate Erased Contact
- Last Name
- First Name
- Middle Name
- Salutation
- Birth Date
- Company Name
- Job Title
- Address Line 1
- Address Line 2
- Address Line 3
- Post Code
- City
- County
- Country
- Aux1
- Aux2
- Aux3
- Aux4
- Aux5
- Aux6
- Aux7
- Aux8
- Aux9
- Aux10
- EmailSendFilter
- SmsSendFilter
- Phone Number
- Global Status
- Email Status
- Direct Mail Status
- SMS Status
- Aux Date 1
- Aux Date 2
- Aux Date 3
- Aux Date 4
- Aux Date 5
- Aux Date Time 1
- Aux Date Time 2
- Aux Date Time 3
Action
Search or write
- Team
  Required
- Channel
  Required
- Member
- Highlight Word
Trigger
Polling
Try It
New Chat
Triggers when a new chat is created.
Trigger
Polling
Try It
- Team
  Required
- Channel
  Required
Trigger
Polling
Try It
- Team
  Required
- Channel Name
  Required
- Description
- Favorite for All?
Action
Write
- Team Member(s)
  Required
- Message Text Format
- Message
  Required
Action
Write
- Team
  Required
- Channel
  Required
- Message ID
  Required
- Message Text Format
- Reply Content
  Required
Action
Write
- Chat
  Required
- Message Text Format
- Message Text
  Required
Action
Write
- Search by
  Required
Action
Search

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About Force24

Force24 is a UK-based provider of enterprise-level marketing automation. We help to move prospects through their lifecycle, automating their journey. It means speaking to the right person, at the right time, using the right marketing channel.

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About Microsoft Teams

Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.

Learn moreLearn moreHelpHelp

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Microsoft Team Chat

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