Facebook Pages + Zendesk Integrations

How to connect Facebook Pages + Zendesk

Zapier lets you send info between Facebook Pages and Zendesk automatically—no code required.

When this happens...

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Supported triggers and actions

What does this mean?

New Post to Your Timeline
Triggers when anyone (including you) posts to your Page's Timeline.
Trigger
Scheduled
New Post by You
Triggers when you post to your Page's Timeline.
Trigger
Scheduled
New Recommendation
Triggers when your Facebook Page receives a new recommendation.
Trigger
Scheduled
Change Page Profile Photo
Changes the profile picture of a Facebook Page.
Action
Write
Create Page Photo
Uploads a photo to your Facebook Page and posts it to the stream.
Action
Write

Create Page Post
Create a new page "stream" post on a page.
Action
Write
Create Page Video
Uploads a video to your Facebook Page and posts it to the stream.
Action
Write

New Group
Triggers when a new group is created.
Trigger
Scheduled

Zendesk
Triggers when a new organization is added to Zendesk.
Scheduled
Trigger
Zendesk
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
Scheduled
Trigger
Zendesk
Triggers when there is activity (an audit) on a specific ticket. Can only watch one ticket per Zap.
Scheduled
Trigger
Zendesk
Triggers when a new ticket is added to a view.
Scheduled
Trigger
Zendesk
Triggers when a new user is created.
Scheduled
Trigger
Zendesk
Triggers when a new view is created.
Scheduled
Trigger
Zendesk
Create a new organization.
Scheduled
Action
Zendesk
Create a new ticket.
Scheduled
Action
Zendesk
Attach a file to an existing ticket.
Scheduled
Action
Zendesk
Add a comment to an existing ticket.
Scheduled
Action
Zendesk
Add one or more tags to an existing ticket.
Scheduled
Action
Zendesk
Update an existing organization.
Scheduled
Action
Zendesk
Update an existing ticket status or add comments.
Scheduled
Action
Zendesk
Update an existing user.
Scheduled
Action
Zendesk
Create a new user.
Scheduled
Action
Zendesk
Finds an existing agent.
Scheduled
Action
Zendesk
Finds an existing group.
Scheduled
Action
Zendesk
Finds an existing organization.
Scheduled
Action
Zendesk
Finds an existing ticket.
Scheduled
Action
Zendesk
Finds an existing user.
Scheduled
Action
Zendesk
Finds or creates a specific organization.
Scheduled
Action
Zendesk
Finds or creates a specific ticket.
Scheduled
Action
Zendesk
Finds or creates a specific user.
Scheduled
Action

How Facebook Pages + Zendesk Integrations Work

Step 1: Authenticate Facebook Pages and Zendesk.
30 seconds
Step 2: Pick one of the apps as a trigger, which will kick off your automation.
15 seconds
Step 3: Choose a resulting action from the other app.
15 seconds
Step 4: Select the data you want to send from one app to the other.
2 minutes
That’s it! More time to work on other things.

Connect apps

Connect Facebook Pages + Zendesk

Facebook Pages Tutorials

About Facebook Pages

Facebook Pages lets you connect with your customers, fans and followers on the world's largest social network. Share relevant content to engage people who Like your page, create events to build and grow your community, and run a Facebook ad campaign by targeting location, age and more.

Learn More