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Facebook Pages + Zendesk

Facebook Pages + Zendesk

Facebook Pages + Zendesk integrations

Create Zendesk tickets from new Facebook Pages timeline posts

Easily manage customer inquiries from Facebook Pages posts with this seamless workflow. Whenever a new post is added to your timeline, a support ticket will be created in Zendesk, ensuring prompt attention and response to your users' questions and concerns. Simplify your social media customer support and improve response times with this automatic process.

  1. When this happens...
    New Post to Your Timeline
    New Post to Your Timeline
    New Post to Your TimelineTriggers when anyone (including you) posts to your Page's Timeline.
  2. automatically do this!
    Create Ticket
    Create Ticket
    Create TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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More things you can do with Facebook Pages and Zendesk

Discover other triggers and actions you can use with Facebook Pages and Zendesk

    • Page
      Required
    • Post
    Trigger
    Instant
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    • Page
      Required
    Trigger
    Polling
    Try It
    • Page
      Required
    Trigger
    Polling
    Try It
    • Page
      Required
    • Photo
      Required
    • Description
    Action
    Write
    • Info
    • Page
      Required
    Trigger
    Polling
    Try It
    • Page
      Required
    Trigger
    Polling
    Try It
    • Page
      Required
    • Photo
      Required
    Action
    Write
    • Page
      Required
    • Post
      Required
    • Metrics
      Required
    Action
    Write
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About Facebook Pages
Facebook Pages lets you connect with your customers, fans and followers on the world's largest social network. Share relevant content to engage people who Like your page, create events to build and grow your community, and run a Facebook ad campaign by targeting location, age and more.
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About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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