Create integrations between Facebook Lead Ads and TOPdesk to automate any workflow
WHEN THIS HAPPENS
New Lead
AUTOMATICALLY DO THIS
Update IncidentEndless possibilities
How Zapier works
Zapier lets you build automated workflows between two or more apps—no code necessary. These workflows are called Zaps, and this is how they work.
A trigger is where automation begins
A trigger is an event that starts your Zap. Say you want to receive an email every time someone fills in a Facebook form—the trigger would be "new Facebook lead.
Now it's time for action
An action is the event an automation performs after it is triggered. Say you want to send a Slack message any time you receive a Facebook lead—the action would be "send a Slack message.
And that's it! You've just created a Zap.
A Zap is an automated workflow—consisting of a trigger and one or more actions—that connects your apps.
Connect Facebook Lead Ads and TOPdesk to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
Automate your lead management and improve conversions
With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
Connect your tools and unlock the power of automation
With Zapier's 6,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.
Choose a Trigger
Start here
Start here
Choose an Action
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
PageRequired
Form
Try ItOperator Group
Try ItOperator Group
Try ItIncident status
Caller TypeRequired
Brief description
Request
Action
Set action invisible for caller
Entry type
Call type
Category
Subcategory
External Number
Impact
Urgency
Priority
Operator group
Processing Status
Closure code
Supplier
Feedback Rating
Feedback Message
Major Call
Linked to Major Call
Id
Type
Date
Trigger ConditionRequired
Status (First or second line)Required
Category
Subcategory
Operator Group
Supplier
Try ItTrigger ConditionRequired
External Number Filled Condition
Level (First or second line)Required
Entry type
Call type
Category
Subcategory
Impact
Urgency
Priority
Operator Group
Supplier
Status (Processing Status)
Try ItTrigger ConditionRequired
External Number Filled Condition
Level (First or second line)Required
Entry type
Call Type
Category
Subcategory
Impact
Urgency
Priority
Operator Group
Supplier
Status (Processing Status)
Try ItIncident NumberRequired
Brief description
Action
Set action invisible for caller
External Number
Category
Subcategory
Impact
Urgency
Priority
Target Date
Operator Group
Status
Closure code
Feedback Rating
Feedback Message
Id
Type
Date
About Facebook Lead Ads
Facebook lead ads make signing up for business information easy for people and more valuable for businesses. The Facebook lead ad app is useful for marketers who want to automate actions on their leads.
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Forms & SurveysAbout TOPdesk
Get service departments working together. Easily connect with customers, and exceed their expectations every single time. All thanks to TOPdesk’s Enterprise Service Management Platform.