Loading

Email by Zapier + Zendesk

Send outbound emails with Email by Zapier for new tickets in view on Zendesk

Keep your customer service proactive and efficient with this handy automation. When a new ticket appears in your Zendesk view, an email is immediately sent from your account through Email by Zapier. This ensures your team stays updated on customer issues, leading to faster response times and improved customer satisfaction.

Keep your customer service proactive and efficient with this handy automation. When a new ticket appears in your Zendesk view, an email is immediately sent from your account through Email by Zapier. This ensures your team stays updated on customer issues, leading to faster response times and improved customer satisfaction.

  1. When this happens...
    ZendeskZendesk
    New Ticket in View

    Triggers when a new ticket is added to a view.

    TriggerScheduled
  2. automatically do this!
    Email by ZapierEmail by Zapier
    Send Outbound Email

    Send an email from your own custom zapiermail.com address. Up to 10 emails sent per hour.

    ActionWrite
Start free with email
  • Free forever for core features
  • 14 day trial for premium features & apps

Supported triggers and actions

What does this mean?
  • Zendesk triggers, actions, and search

    New Group

    Triggers when a new group is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
    • ViewRequired

    Trigger
    Scheduled
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Scheduled
    Try It
email logo
email logo

About Email by Zapier

Send and receive email via a custom Zapier email address at "zapiermail.com". This is great for triggering off of emails and sending custom emails. (Max of 10 email sends per hour.) Have direct access to your own email servers? Check out our IMAP and SMTP services!
Help

Related categories

  • Email
  • Zapier
zendesk logo

Related categories

Similar apps

Help Scout integrationsHelp Scout integrations

Help Scout

Customer Support
Freshdesk integrationsFreshdesk integrations

Freshdesk

Customer Support
HappyFox integrationsHappyFox integrations

HappyFox

Customer Support