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Email by Zapier + Zendesk

Create Zendesk tickets from new inbound emails in Email by Zapier

When a new email lands in your inbox, use this automation to streamline customer service. Upon receipt of a new email in Email by Zapier, a new ticket will be created in Zendesk, keeping your customer support system organized and responsive. This ensures timely attention to all inquiries, enhancing your relationship with customers.

When a new email lands in your inbox, use this automation to streamline customer service. Upon receipt of a new email in Email by Zapier, a new ticket will be created in Zendesk, keeping your customer support system organized and responsive. This ensures timely attention to all inquiries, enhancing your relationship with customers.

  1. When this happens...
    Email by ZapierEmail by Zapier
    New Inbound Email

    Triggers when an email is forwarded to your own custom zapiermail.com address.

    TriggerInstant
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Email AddressRequired

    Trigger
    Instant
    Try It
    • ToRequired

    • SubjectRequired

    • Body (HTML or Plain)Required

    • Attachment

    • From Name

    • Reply To

    • Cc

    • Bcc

    • Force Linebreaks?

    • Enable read receipts?

    Action
    Write
    • ViewRequired

    Trigger
    Scheduled
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Setup Directions

    Trigger
    Instant
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
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email logo

About Email by Zapier

Send and receive email via a custom Zapier email address at "zapiermail.com". This is great for triggering off of emails and sending custom emails. (Max of 10 email sends per hour.) Have direct access to your own email servers? Check out our IMAP and SMTP services!
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Related categories

  • Email
  • Zapier
zendesk logo

Related categories

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