Email by Zapier + Zendesk

Create tickets in Zendesk from new inbound emails by zapier

Turn incoming emails into instant actions on your customer service platform with this direct, easy-to-use workflow. Once set up, every new email received in your Email by Zapier will trigger the creation of a new ticket in Zendesk, ensuring your team can immediately address customer inquiries or issues. This seamless communication bridge boosts efficiency and aids in timely problem resolution, enhancing your customer service experience.

Turn incoming emails into instant actions on your customer service platform with this direct, easy-to-use workflow. Once set up, every new email received in your Email by Zapier will trigger the creation of a new ticket in Zendesk, ensuring your team can immediately address customer inquiries or issues. This seamless communication bridge boosts efficiency and aids in timely problem resolution, enhancing your customer service experience.

  1. When this happens...
    Email by ZapierEmail by Zapier
    New Inbound Email

    Triggers when an email is forwarded to your own custom zapiermail.com address.

    TriggerInstant
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
Start free with email
Start free with email
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Supported triggers and actions

What does this mean?
    • Email AddressRequired

    Trigger
    Instant
    Try It
    • Free Test Limitation

    • ToRequired

    • SubjectRequired

    • Body (HTML or Plain)Required

    • Attachment

    • From Name

    • Reply To

    • Cc

    • Bcc

    • Force Linebreaks?

    • Enable read receipts?

    Action
    Write
    • ViewRequired

    Trigger
    Scheduled
    Try It
    • Tags

    Trigger
    Instant
    Try It
email logo
email logo

About Email by Zapier

Send and receive email via a custom Zapier email address at "zapiermail.com". This is great for triggering off of emails and sending custom emails. (Max of 10 email sends per hour.) Have direct access to your own email servers? Check out our IMAP and SMTP services!
Learn more

Related categories

  • Email
  • Zapier
zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

Related categories

  • Customer Support

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