Connect Email by Zapier and Parallel to power AI-driven automation

No-code AI automation
Full audit trails and controls
SOC 2 and GDPR compliant
Easy visual workflow builder
9,000+ apps, 450+ AI tools
Free tier available

Choose a Trigger

Choose an Action

Launch your first automated workflow

Start with a template that brings Email by Zapier and Parallel together. Build enterprise-grade automation in minutes.

Our most popular template

Send outbound emails with Email by Zapier when new events occur in Parallel
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Parallel + Email by Zapier

Send outbound emails with Email by Zapier when new events occur in Parallel

Details

Try it

Parallel + Email by Zapier

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier makes it easy to integrate Email by Zapier with Parallel - no code necessary. See how you can get setup in minutes.

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Help

1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Inbound Email" from Email by Zapier.

Add your action

An action happens after the trigger—such as "Create Draft" in Parallel.

You’re connected!

Zapier seamlessly connects Email by Zapier and Parallel, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Account_wide_copy
- Email address type
Trigger
Instant
Try It
- Zap_id
- Free_test_limitation
- To
  Required
- Subject
  Required
- Body (HTML or Plain)
  Required
- Attachment
- From_name
- Reply_to
- Cc
- Bcc
- Force Linebreaks?
- Enable read receipts?
Action
Write
- Template ID
  Required
- Parallel name
- Prefill replies by alias
Action
Write
- Parallel ID
  Required
- Replies by alias
Action
Write
- Parallel ID
  Required
- Field
  Required
- Comment or note?
  Required
- Content
  Required
- Share parallel with mentioned users/groups. Has no effect if the mentioned user/group already has access to the parallel.
  Required
- Subscribe mentioned users/groups to the parallel when sharing.
  Required
Action
Write

- Template ID
  Required
- Parallel name
- Prefill replies
- First name
  Required
- Last name
  Required
- Email
  Required
Action
Write
- Parallel ID
  Required
- User
  Required
Action
Write

- Setup Directions
Trigger
Instant
Try It
- Event types
- From template ID
- Additional parallel fields
Trigger
Instant
Try It
- Parallel ID
  Required
- Format
  Required
Action
Write
- Parallel ID
  Required
- Additional parallel fields
Action
Write
- Parallel ID
  Required
- Name
  Required
Action
Write
- Template ID
  Required
- Parallel name
- Prefill replies
- Number of recipients
  Required
Action
Write
- Parallel ID
  Required
- Tag
  Required
Action
Write

For AI agents & developers

Use Email by Zapier and Parallel with AI agents and code

Beyond Zap workflows. Call Email by Zapier and Parallel actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.

No code

Connect via Zapier MCP

Expose Email by Zapier and Parallel actions as tools in any MCP client. Authenticate once, then call them in natural language.

Example actions on this page

Send Outbound Email
Create Draft

Works with

Claude · ChatGPT · Cursor · any MCP-compatible client

Connect Zapier MCP

Typescript

Call from code with the Zapier SDK

Trigger Email by Zapier and Parallel actions from backend services, scripts, or agent code.

Install

# TypeScript / Node
npm install @zapier/zapier-sdk

Run an action

import { createZapierSdk } from '@zapier/zapier-sdk';

const zapier = createZapierSdk();
await zapier.runAction({ /* email / parallel action */ });

Run the SDK docs

There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

G2 Badge - Most Implementable - Winter 2024

G2 Badge - Leader Mid-Market - Winter 2024

93%

Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect Email by Zapier and Parallel to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Learn how to automate Email by Zapier on the Zapier blog

Make work flow with AI

Level up your Email by Zapier to Parallel integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Email by Zapier

Send and receive email via a custom Zapier email address at "zapiermail.com". This is great for triggering off of emails and sending custom emails. (Max of 10 email sends per hour.) Have direct access to your own email servers? Check out our IMAP and SMTP services!

Learn moreLearn moreHelpHelp

Related categories

Zapier

About Parallel

Parallel is a collaborative process management software for back-office and sales teams.

HelpHelp

Related categories

Forms & Surveys

Similar apps

Zapier Forms

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

Connect Email by Zapier and Parallel to power AI-driven automation

Launch your first automated workflow

Send outbound emails with Email by Zapier when new events occur in Parallel

Send outbound emails with Email by Zapier when new events occur in Parallel

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Choose a trigger

Add your action

You’re connected!

Supported triggers and actions

Use Email by Zapier and Parallel with AI agents and code

Connect via Zapier MCP

Call from code with the Zapier SDK

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

Connect Email by Zapier and Parallel to integrate crucial parts of your business

Automate your lead management and improve conversions

Create more impactful campaigns with automation

Provide world-class support with a little help from automation

Automate your way to actionable, up-to-date data

Resolve incidents faster with automation

Learn how to automate Email by Zapier on the Zapier blog

How to automatically email files to Google Drive

How to automatically save email attachments in Dropbox

How to send an email from a webhook

Make work flow with AI

Connect Email by Zapier to Parallel on the world's largest no-code automation platform