Connect Email Parser by Zapier and TOPdesk to power AI-driven automation
- No-code AI automation
- Full audit trails and controls
- SOC 2 and GDPR compliant
- Easy visual workflow builder
- 8,000+ apps, 450+ AI tools
- Free tier available
Launch your first automated workflow
Start with a template that brings Email Parser by Zapier and TOPdesk together. Build enterprise-grade automation in minutes.
Our most popular template
How Zapier works
Zapier makes it easy to integrate Email Parser by Zapier with TOPdesk - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "New Email" from Email Parser by Zapier.
Add your action
An action happens after the trigger—such as "Create an Incident" in TOPdesk.
You’re connected!
Zapier seamlessly connects Email Parser by Zapier and TOPdesk, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- MailboxRequired
Try ItTriggerInstant- Trigger ConditionRequired
- Status (First or second line)Required
- Category
- Subcategory
- Operator Group
- Supplier
Try ItTriggerPolling- Trigger ConditionRequired
- External Number Filled Condition
- Level (First or second line)Required
- Entry type
- Call type
- Category
- Subcategory
- Impact
- Urgency
- Priority
- Operator Group
- Supplier
- Status (Processing Status)
Try ItTriggerPolling- Trigger ConditionRequired
- External Number Filled Condition
- Level (First or second line)Required
- Entry type
- Call Type
- Category
- Subcategory
- Impact
- Urgency
- Priority
- Operator Group
- Supplier
- Status (Processing Status)
Try ItTriggerPolling
- New Mailbox
Triggers when a new mailbox is added.
Try ItTriggerPolling - Operator Group
Try ItTriggerPolling- Operator Group
Try ItTriggerPolling- Incident status
- Caller TypeRequired
- Brief description
- Request
- Action
- Set action invisible for caller
- Entry type
- Call type
- Category
- Subcategory
- External Number
- Impact
- Urgency
- Priority
- Operator group
- Processing Status
- Closure code
- Supplier
- Feedback Rating
- Feedback Message
- Major Call
- Linked to Major Call
- Id
- Type
- Date
ActionWrite
Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023
93%
Customers who say using Zapier has made them better at their job
25m
Customers have created over 25 million Zaps on the platform
6 mins
The average user takes less than 6 minutes to set up a Zap
Connect Email Parser by Zapier and TOPdesk to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
Automate your lead management and improve conversions
Create more impactful campaigns with automation
Provide world-class support with a little help from automation
Automate your way to actionable, up-to-date data
Resolve incidents faster with automation
