Email Parser by Zapier + TOPdesk
Email Parser by Zapier + TOPdesk
Email Parser by Zapier + TOPdesk integrations
Create new incidents in TOPdesk from new emails in Email Parser by Zapier
This workflow springs into action when a new email arrives in the Email Parser by Zapier app, swiftly creating an incident in the TOPdesk app. It provides a seamless, immediate response to email-based incidents, enhancing efficiency and reducing the manual work involved in logging cases in TOPdesk. This automation ensures uninterrupted workflow and consistent incident reporting.
- When this happens...New EmailTriggers when a mailbox gets a new email. Don't forget to set up your parser mailboxes at https://parser.zapier.com/.
- automatically do this!Create an IncidentCreate an incident
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More things you can do with Email Parser by Zapier and TOPdesk
Discover other triggers and actions you can use with Email Parser by Zapier and TOPdesk
- MailboxRequired
Try ItTriggerInstant- Trigger ConditionRequired
- Status (First or second line)Required
- Category
- Subcategory
- Operator Group
- Supplier
Try ItTriggerPolling- Trigger ConditionRequired
- External Number Filled Condition
- Level (First or second line)Required
- Entry type
- Call type
- Category
- Subcategory
- Impact
- Urgency
- Priority
- Operator Group
- Supplier
- Status (Processing Status)
Try ItTriggerPolling- Trigger ConditionRequired
- External Number Filled Condition
- Level (First or second line)Required
- Entry type
- Call Type
- Category
- Subcategory
- Impact
- Urgency
- Priority
- Operator Group
- Supplier
- Status (Processing Status)
Try ItTriggerPolling
- New Mailbox
Triggers when a new mailbox is added.
Try ItTriggerPolling - Operator Group
Try ItTriggerPolling- Operator Group
Try ItTriggerPolling- Incident status
- Caller TypeRequired
- Brief description
- Request
- Action
- Set action invisible for caller
- Entry type
- Call type
- Category
- Subcategory
- External Number
- Impact
- Urgency
- Priority
- Operator group
- Processing Status
- Closure code
- Supplier
- Feedback Rating
- Feedback Message
- Major Call
- Linked to Major Call
- Id
- Type
- Date
ActionWrite
About Email Parser by Zapier
Send emails to your custom "@robot.zapier.com" address and extract any data! Visit http://parser.zapier.com/ for more information!
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