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Select a trigger from Dixa

Setup an action from Webhooks by Zapier

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Connect Dixa and Webhooks by Zapier to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
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Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Tag Removed From Conversation
Triggers when a tag is removed from a conversation
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - Conversation IDRequired
- Message TextRequired
- DirectionRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Conversation IDRequired
- StatusRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Requester IDRequired
- DirectionRequired
- Email Integration EndpointRequired
- SubjectRequired
- MessageRequired
- Language
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- End User IDRequired
- info
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- ActionRequired
- TagRequired
- Conversation IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- User IDRequired
- Phone Number
- Email Address
- Display Name
- First Name
- Last Name
- Middle Names
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- User ID
ActionThis is an event a Zap performs.SearchFind existing data in your app- Conversation IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- CSIDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Search QueryRequired
- Exact Matches only?Required
ActionThis is an event a Zap performs.SearchFind existing data in your app- Email
- RoleRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- External ID
- NameRequired
- Email
- Phone numberRequired
- Avatar URL
- RoleRequired
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found- Phone numberRequired
- RoleRequired
- NameRequired
- Email
- Avatar URL
- External ID
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found- MethodRequired
- URLRequired
- Data Pass-Through?
- Data
- Unflatten
- Basic Auth
- Headers
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- URLRequired
- Payload_type
- Data
- Wrap Request In Array
- File
- Unflatten
- Basic Auth
- Headers
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Conversation IDRequired
- Agent ID
- MessageRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- TypeRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- User ID
- Caller IDRequired
- DirectionRequired
- Destination queue
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- NameRequired
- Email
- Phone numberRequired
- Avatar URL
- External ID
- RoleRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Conversation IDRequired
- Info
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Conversation IDRequired
- QueueRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Conversation IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- External ID
ActionThis is an event a Zap performs.SearchFind existing data in your app- Conversation IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- User IDRequired
- RoleRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Queue IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Phone numberRequired
- RoleRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Email
- RoleRequired
- NameRequired
- Phone numberRequired
- Avatar URL
- External ID
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found- Catch Raw Hook
Triggers when a POST, PUT, or GET request is made to a Zapier URL. Gives the request body unparsed (max 2 MB) and also includes headers.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - URLRequired
- Pick off a Child Key
- Deduplication Key
- Xpath
- Basic Auth
- Headers
Trigger