Create tickets in Zendesk for new forum posts in Discord
Stay on top of your community engagement with this helpful workflow. With the combination of Discord and Zendesk, as soon as a new forum post is made in your Discord server, it triggers a swift response by creating a ticket in Zendesk. No more manually monitoring threads - this automation ensures you respond promptly and professionally to your community's queries or issues.
Stay on top of your community engagement with this helpful workflow. With the combination of Discord and Zendesk, as soon as a new forum post is made in your Discord server, it triggers a swift response by creating a ticket in Zendesk. No more manually monitoring threads - this automation ensures you respond promptly and professionally to your community's queries or issues.
- When this happens...New Forum Post
Triggers when a new Post is created on a Forum.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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