Send channel messages in Discord for new tickets in Zendesk
Automate your customer support process with this workflow that connects Zendesk and Discord. When a new ticket is created in Zendesk, a channel message is immediately sent in Discord. This seamless communication keeps your team updated about new tickets, enhancing their efficiency and improving the response time to customer inquiries.
Automate your customer support process with this workflow that connects Zendesk and Discord. When a new ticket is created in Zendesk, a channel message is immediately sent in Discord. This seamless communication keeps your team updated about new tickets, enhancing their efficiency and improving the response time to customer inquiries.
- When this happens...New Ticket
Triggers when a new ticket is created. Optionally select an organization.
- automatically do this!Send Channel Message
Post a new message to a specific #channel you choose.
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