Discord + Zendesk
Send Discord channel messages for new Zendesk tickets to keep your team in the loop
Stay updated on your customer support tickets with this efficient workflow. When a recent ticket is created in Zendesk, it will send a channel message to a designated Discord channel, ensuring your team is aware of any new issues. Keep your support team responsive and informed with this seamless integration between Zendesk and Discord.
Stay updated on your customer support tickets with this efficient workflow. When a recent ticket is created in Zendesk, it will send a channel message to a designated Discord channel, ensuring your team is aware of any new issues. Keep your support team responsive and informed with this seamless integration between Zendesk and Discord.
- When this happens...
TriggerScheduledZapier checks for new data every 15 min on the Free plan - automatically do this!
Send Channel MessagePost a new message to a specific #channel you choose.
ActionWriteCreate a new record or update an existing record in your app.
- Free forever for core features
- 14 day trial for premium features & apps
Channel typeRequired
Emoji
Limitation Notice
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planForum Channel
Ignore previously archived Posts?Required
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free plan
Role Assigned to User
Triggers when a role is assigned to a user.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planForum ChannelRequired
Post nameRequired
Initial message contentRequired
Ping Username, Role and everyone mentions?
Text to Speech
Bot Name
Bot Icon
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.ChannelRequired
New NameRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Dm Bot Info
UserRequired
Message TextRequired
Ping Username, Role and everyone mentions?
Text to Speech
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Api Docs Info
HTTP MethodRequired
URLRequired
Query String Parameters
Headers
Additional Request Headers
Body
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.UsernameRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app
New User Added
Triggers when a new user joins the Discord Server.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planUserRequired
RoleRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.UserRequired
RoleRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.ChannelRequired
Message TextRequired
Ping Username, Role and everyone mentions?
Text to Speech
Bot Name
Bot Icon
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Forum ChannelRequired
Forum PostRequired
Message contentRequired
Ping Username, Role and everyone mentions?
Text to Speech
Bot Name
Bot Icon
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Channel NameRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app
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About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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