Delighted + Process Plan

Update fields in Process Plan for new Delighted responses

Stay on top of customer feedback with this seamless workflow between Delighted and Process Plan. When you receive a new response in Delighted, this automation will update a field in Process Plan, ensuring you can track customer satisfaction and make any necessary adjustments to your processes. Keep your customers happy and your team informed with this essential integration.

When this happens...
New Response
Triggers when a new response is received in this Delighted Project.
TriggerScheduled
automatically do this!
Update Process Fields
Updates one or more fields of process.
ActionWrite

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Supported triggers and actions

What does this mean?

New Response
Triggers when a new response is received in this Delighted Project.
Trigger
Scheduled
Try It
- Person ID
- EmailRequired
- Phone Number
- Name
- Properties
Action
Write
- EmailRequired
- Name
- Last Sent At
Action
Write
- Person ID
- Email
- Phone Number
Action
Write
- EmailRequired
- Name
- Delay
- Properties
Action
Write

- EmailRequired
Action
Write
- Platform IDRequired
Action
Search

- Trend ID
- Groups
- Since
- Until
Action
Search
- Process TemplateRequired
- When This Field Is UpdatedRequired
Trigger
Instant
Try It
- Process TemplateRequired
Trigger
Instant
Try It
- Process TemplateRequired
- When This Task Is Canceled (No Selection = Any Tasks)
Trigger
Instant
Try It
- Process TemplateRequired
- When This Tasks Due Date Is Changed (No Selection = Any Tasks)
Trigger
Instant
Try It
- Process TemplateRequired
- When This Tasks Becomes Past Due (No Selection = Any Tasks)
Trigger
Instant
Try It
- Process InstanceRequired
Action
Write
- Process Template IDRequired
- Select the Task to CancelRequired
- Process InstanceRequired
Action
Write
- Process Template IDRequired
- Select the Task to StartRequired
- Process InstanceRequired
Action
Write
- Process TemplateRequired
Action
Search

New Unsubscribe
Triggers when a person unsubscribes from Delighted surveys.
Trigger
Scheduled
Try It
- Person ID
- Email
- Phone NumberRequired
- Name
- Properties
Action
Write
- Person IDRequired
- Created At
- ScoreRequired
- Comment
- Properties
Action
Write
- Person ID
- Email
- Phone Number
Action
Write
- Phone NumberRequired
- Email
- Name
- Delay
- Properties
Action
Write
- Email
- Phone Number
Action
Search
- Platform ID
- Per Page
- Person ID
- Email
- Phone Number
Action
Search
- EmailRequired
- Phone Number
- Name
- Last Sent At
Action
Search or write
- Process TemplateRequired
Trigger
Instant
Try It
- Process TemplateRequired
- When This Task Is Assigned (No Selection = Any Tasks)
Trigger
Instant
Try It
- Process TemplateRequired
- When This Task Is Completed (No Selection = Any Tasks)
- When This Task Response Is Used (No Selection = Any Response)
Trigger
Instant
Try It
- Process TemplateRequired
- Triggers When This Tasks Notes Are Updated (No Selection = Any Tasks)
Trigger
Instant
Try It
- Process TemplateRequired
- When This Task's Start Date Is Changed (No Selection = Any Tasks)
Trigger
Instant
Try It
- Process Template IDRequired
- Process InstanceRequired
Action
Write
- Process Template IDRequired
- Select the Task to CompleteRequired
- Task ResponseRequired
- Process InstanceRequired
Action
Write
- Process Template IDRequired
Action
Write

About Delighted

Delighted is the easiest and most beautiful way to measure customer happiness.

Learn more Help

Related categories

Forms & Surveys

Similar apps

Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

About Process Plan

ProcessPlan is a process, procedure, project, and workflow tool. Visually diagram your processes and then let ProcessPlan automate and manage your daily operations so you don't have to worry about making sure things are done correctly. Make your business run like a well-oiled machine while you sit back and relax!

Help

Related categories

Product Management

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Product Management

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PRODUCTS

CAPABILITIES

By team

Delighted + Process Plan

Update fields in Process Plan for new Delighted responses

New Response

Add Person to Email Autopilot

Person ID

Phone Number

Name

Properties

Add Person

EmailRequired

Name

Last Sent At

Remove Person From Email Autopilot

Person ID

Email

Phone Number

Send Email Survey

EmailRequired

Name

Delay

Properties

Unsubscribe Person

EmailRequired

Get Autopilot Configuration

Platform IDRequired

Get Response Metrics

Trend ID

Groups

Since

Until

Field Updated

Process TemplateRequired

When This Field Is UpdatedRequired

Process Instance Started

Process TemplateRequired

Task Canceled

Process TemplateRequired

When This Task Is Canceled (No Selection = Any Tasks)

Task Due Date Changed

Process TemplateRequired

When This Tasks Due Date Is Changed (No Selection = Any Tasks)

Task Past Due

Process TemplateRequired

When This Tasks Becomes Past Due (No Selection = Any Tasks)

Cancel a Process

Process InstanceRequired

Cancel a Process Task

Process Template IDRequired

Select the Task to CancelRequired

Process InstanceRequired

Start a Process Task

Process Template IDRequired

Select the Task to StartRequired

Process InstanceRequired

Find a Process Instance

Process TemplateRequired

New Unsubscribe

Add Person to SMS Autopilot

Person ID

Email

Phone NumberRequired

Name

Properties

Add Response

Person IDRequired

Created At

ScoreRequired

Comment

Properties

Remove Person From SMS Autopilot

Person ID

Email

Phone Number

Send SMS Survey

Phone NumberRequired

Email

Name