Delighted + ManageEngine ServiceDesk Plus Cloud integrations
Update requests in ManageEngine ServiceDesk Plus Cloud when new responses arrive in Delighted
Stay on top of customer feedback and deliver superior support with this seamless automation. With this workflow, whenever a new response is received in Delighted, it will trigger an update request in ManageEngine ServiceDesk Plus Cloud to ensure your support team can address the feedback promptly. Enhance your customer service efforts and keep your support team informed with this efficient and easy-to-set-up process.
- When this happens...
- automatically do this!Update RequestUpdates an existing request.
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More things you can do with ManageEngine ServiceDesk Plus Cloud and Delighted
Discover other triggers and actions you can use with ManageEngine ServiceDesk Plus Cloud and Delighted
- Service Desk InstanceRequired
- Name
- Product
- State
- Vendor
- Site
- Purchase Cost
- Asset Tag
- Location
- Custom Field
Try ItTriggerPolling- Service Desk InstanceRequired
- Subject
- Requester
- Status
- Technician (email address)
- Site
- Group
- Priority
- Urgency
- Impact
- Mode
- Category
- Sub Category
- Item
- Asset
- Custom Field
Try ItTriggerPolling- TitleRequired
- DescriptionRequired
- Priority
- Announcement Type
- Services Involved
- Email Users
- Public View
ActionWrite- Create Request
Creates a new request.
ActionWrite
- Service Desk InstanceRequired
- Title
- Requester
- Site
- Group
- Change Owner (email address)
- Change Type
- Priority
- Urgency
- Impact
- Change Risk
- Reasons of Change
- Category
- Sub Category
- Item
- Asset
- Custom Field
Try ItTriggerPolling- Service Desk InstanceRequired
- Trigger ModuleRequired
- Execute OnRequired
- Trigger Conditions
Try ItTriggerInstant- Create Change
Creates a new change.
ActionWrite - Invoke API Call
Make API calls in ServiceDesk Plus Cloud to perform an action
ActionWrite
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ManageEngine ServiceDesk Plus is a ITIL® compliant comprehensive help desk software with integrated asset and project management capabilities.
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