Delighted + ManageEngine ServiceDesk Plus Cloud integrations
Create new ManageEngine ServiceDesk Plus Cloud requests from Delighted responses
Streamline your customer feedback process with this automation that instantly creates a service request in ManageEngine ServiceDesk Plus Cloud whenever you receive a new response in Delighted. This workflow ensures that feedback reaches the right team effectively and keeps everyone up-to-date, without having to manually manage requests. Stay on top of customer interactions and ensure timely responses by connecting Delighted and ManageEngine ServiceDesk Plus Cloud today.
- When this happens...
- automatically do this!Create RequestCreates a new request.
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More things you can do with ManageEngine ServiceDesk Plus Cloud and Delighted
Discover other triggers and actions you can use with ManageEngine ServiceDesk Plus Cloud and Delighted
- Service Desk InstanceRequired
- Name
- Product
- State
- Vendor
- Site
- Purchase Cost
- Asset Tag
- Location
- Custom Field
Try ItTriggerPolling- Service Desk InstanceRequired
- Subject
- Requester
- Status
- Technician (email address)
- Site
- Group
- Priority
- Urgency
- Impact
- Mode
- Category
- Sub Category
- Item
- Asset
- Custom Field
Try ItTriggerPolling- TitleRequired
- DescriptionRequired
- Priority
- Announcement Type
- Services Involved
- Email Users
- Public View
ActionWrite- Create Request
Creates a new request.
ActionWrite
- Service Desk InstanceRequired
- Title
- Requester
- Site
- Group
- Change Owner (email address)
- Change Type
- Priority
- Urgency
- Impact
- Change Risk
- Reasons of Change
- Category
- Sub Category
- Item
- Asset
- Custom Field
Try ItTriggerPolling- Service Desk InstanceRequired
- Trigger ModuleRequired
- Execute OnRequired
- Trigger Conditions
Try ItTriggerInstant- Create Change
Creates a new change.
ActionWrite - Invoke API Call
Make API calls in ServiceDesk Plus Cloud to perform an action
ActionWrite
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ManageEngine ServiceDesk Plus is a ITIL® compliant comprehensive help desk software with integrated asset and project management capabilities.
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