ConnectWise Manage + Microsoft Teams
Send Microsoft Teams chat messages for new or updated ConnectWise Manage tickets
Stay informed and act quickly on new or updated tickets in ConnectWise Manage with this seamless workflow. When a ticket is created or modified in ConnectWise Manage, this automation sends a chat message to a designated Microsoft Teams channel, keeping your team up-to-date and able to resolve issues promptly. Improve communication and enhance your team's efficiency with this integration.
Stay informed and act quickly on new or updated tickets in ConnectWise Manage with this seamless workflow. When a ticket is created or modified in ConnectWise Manage, this automation sends a chat message to a designated Microsoft Teams channel, keeping your team up-to-date and able to resolve issues promptly. Improve communication and enhance your team's efficiency with this integration.
- When this happens...New/Updated Ticket
Triggers when a service ticket is created and/or updated.
- automatically do this!Send Chat Message
Sends a message in an existing chat.
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New, Updated or Both
Company Filter
Contact Type Filter
Specific Contact Filter
Try ItNew, Updated or Both
Service Board Filter
Specific Service Ticket Filter
Project Filter
Try ItCompany NameRequired
IdentifierRequired
TypeRequired
StatusRequired
Site NameRequired
Address 1
Address 2
City
State
Zip Code
Country Name
Phone Number
Website
Market
Source
Number of Employees
Territory
SummaryRequired
CompanyRequired
Record TypeRequired
Priority
New, Updated or Both
Board Filter
Project Filter
Try ItNew Territory
Triggers when a new territory is created.
Try ItFirst NameRequired
Last NameRequired
Title
Email
Default Email
Phone Number
Default Phone
Phone Type
Type
Company
Primary Contact
Relationship
Department
Address 1
Address 2
City
State
Zip Code
Country Name
Ticket TypeRequired
TextRequired
Detail Description
Internal Analysis
Resolution
