ConnectWise Manage + Microsoft Teams
Create ConnectWise Manage tickets from new Microsoft Teams channel mentions
Stay on top of important conversations and never miss a mention in Microsoft Teams again with this efficient workflow. Whenever a new channel mention occurs in the Microsoft Teams app, a ticket will be created in the ConnectWise Manage app. Simplify your team's communication and ensure tasks are promptly addressed with this seamless integration between Microsoft Teams and ConnectWise Manage.
Stay on top of important conversations and never miss a mention in Microsoft Teams again with this efficient workflow. Whenever a new channel mention occurs in the Microsoft Teams app, a ticket will be created in the ConnectWise Manage app. Simplify your team's communication and ensure tasks are promptly addressed with this seamless integration between Microsoft Teams and ConnectWise Manage.
- When this happens...New Channel Mention
Triggers when a member or highlight word is mentioned in a channel. Requires installation of the Zapier app from the Teams Store.
- automatically do this!Create Ticket
Creates a new service desk or project ticket.
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