Create integrations between CloudBlue Connect and Microsoft Office 365 to automate any workflow

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WHEN THIS HAPPENS

New Tier Configuration Request

AUTOMATICALLY DO THIS

Create Draft Email

Endless possibilities

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier lets you build automated workflows between two or more apps—no code necessary. These workflows are called Zaps, and this is how they work.

A trigger is where automation begins

A trigger is an event that starts your Zap. Say you want to receive an email every time someone fills in a Facebook form—the trigger would be "new Facebook lead.

A trigger is the event that kicks off your automated workflow.

Now it's time for action

An action is the event an automation performs after it is triggered. Say you want to send a Slack message any time you receive a Facebook lead—the action would be "send a Slack message.

An action is the event that your automated workflow performs when triggered.

And that's it! You've just created a Zap.

A Zap is an automated workflow—consisting of a trigger and one or more actions—that connects your apps.

Triggers and actions are the main components of every automated workflow.

Connect CloudBlue Connect and Microsoft Office 365 to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

An illustration representing how to automate lead management with Zapier.

Connect your tools and unlock the power of automation

With Zapier's 6,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.

Choose a Trigger

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Choose an Action

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Id of the request or listing to retrieve messages forRequired
Trigger
Scheduled
Try It
- Case StatusRequired
- Additional filters
- Amount of records per batch query
Trigger
Scheduled
Try It
- Additional filters
- Amount of records per batch query
- Process requests in batch
Trigger
Scheduled
Try It
- Additional filters
- Amount of records per batch query
- Process requests in batch
Trigger
Scheduled
Try It
- Additional filters
- Amount of records per batch query
- Process requests in batch
Trigger
Scheduled
Try It

- Additional filters
Trigger
Scheduled
Try It
- Request Status
- Additional filters
Trigger
Scheduled
Try It

- Request Status
- Additional filters
Trigger
Scheduled
Try It
- Request IDRequired
- Template IDRequired
Action
Write
- Request IDRequired
- ActionRequired
Action
Write
- Request IDRequired
Action
Write
- Asset IDRequired
- Parameter ID
- Value
Action
Write
- Asset IDRequired
- Item IDRequired
- QuantityRequired
- Parameter ID
- Value
Action
Write
- Hub IDRequired
- Asset External IDRequired
- Asset External UID
- Tiers involved in the requestRequired
- Tier 1 External IDRequired
- Tier 1 External UID
- Tier 1 Account NameRequired
- Tier 1 Address Line 1Required
- Tier 1 Address Line 2
- Tier 1 Postal CodeRequired
- Tier 1 CityRequired
- Tier 1 State or ProvinceRequired
- Tier 1 CountryRequired
- Tier 1 Contact First NameRequired
- Tier 1 Contact Last NameRequired
- Tier 1 EmailRequired
- Tier 1 Phone NumberRequired
- Customer External IDRequired
- Customer External UID
- Customer Account NameRequired
- Customer Address Line 1Required
- Customer Address Line 2
- Customer Postal CodeRequired
- Customer CityRequired
- Customer State or ProvinceRequired
- Customer CountryRequired
- Customer Contact First NameRequired
- Customer Contact Last NameRequired
- Customer EmailRequired
- Customer Phone NumberRequired
- Item IDRequired
- QuantityRequired
- Parameters
Action
Write
- Asset IDRequired
- Parameter ID
- Value
Action
Write
- Asset Lookup FieldRequired
- Asset Lookup ValueRequired
- Period FromRequired
- Period ToRequired
- Period DeltaRequired
- Period UOMRequired
- ItemsRequired
- Attributes
Action
Write
- Product IDRequired
- SubjectRequired
- Description of the case
- Priority of the caseRequired
- Type of the caseRequired
- Receiver account IDRequired
- Recipient IDRequired
Action
Write
- Object IDRequired
- MessageRequired
Action
Write
- Tier Configuration IDRequired
- ParametersRequired
Action
Write
- Request IDRequired
- ReasonRequired
Action
Write
- Request IDRequired
- Parameter IDRequired
- ValueRequired
Action
Write
- Request IDRequired
- Parameter IDRequired
- ValueRequired
- Notes
Action
Write
- Case IDRequired
- Inquire message
Action
Write
- Request IDRequired
- Note
- Template ID
- Parameter IDRequired
- Error TextRequired
Action
Write
- Request IDRequired
- Notes
- Parameter IDRequired
- Error TextRequired
Action
Write
- Request IDRequired
- ReasonRequired
Action
Write
- Request IDRequired
- ReasonRequired
Action
Write
- Caset IDRequired
- Product IDRequired
- Subject
- Description of the case
- Issuer Account
- Issuer Actor
- Recipient ID
- Receiver Account
- Receiver Actor
- Recipient IDRequired
Action
Write
- Additional filters
Action
Search
- Case idRequired
- Additional filters
Action
Search
- Additional filters
Action
Search
- Request Status
- Additional filters
Action
Search
- Additional filters
Action
Search
- Calendar
- Time BeforeRequired
- Time Before (Unit)Required
Trigger
Scheduled
Try It
- Calendar
Trigger
Scheduled
Try It
- Shared Inbox
Trigger
Scheduled
Try It
New Flagged Email
Triggers when a new email is flagged.
Trigger
Scheduled
Try It
- Calendar
Trigger
Scheduled
Try It
- Contact Folder
- First NameRequired
- Last Name
- Email Addresses
- Business Phones
- Home Phones
- Mobile Phone
- Job Title
- Company Name
- Department
- Business Website URL
- File As
- Personal Notes
- Street
- City
- State
- Postal Code
- Country or Region
- Street
- City
- State
- Postal Code
- Country or Region
- Street
- City
- State
- Postal Code
- Country or Region
Action
Write
- EventRequired
Action
Write
- Contact Folder
- ContactRequired
- First Name
- Last Name
- Email Addresses
- Business Phones
- Home Phones
- Mobile Phone
- Job Title
- Company Name
- Department
- Business Website URL
- Personal Notes
- Street
- City
- State
- Postal Code
- Country or Region
- Street
- City
- State
- Postal Code
- Country or Region
- Street
- City
- State
- Postal Code
- Country or Region
Action
Write
- Contact Folder
- First Name
- Last Name
- Email
Action
Search

- Additional filters
- Amount of records per batch query
- Process requests in batch
Trigger
Scheduled
Try It
- Case idRequired
- Additional filters
- Amount of records per batch query
Trigger
Scheduled
Try It
- Product IDRequired
- Object classRequired
- Name for newly created Connect WebhookRequired
- DescriptionRequired
Trigger
Instant
Try It
- Request Status
- Additional filters
- Amount of records per batch query
- Process requests in batch
Trigger
Scheduled
Try It
- Request Status
- Additional filters
- Amount of records per batch query
- Process requests in batch
Trigger
Scheduled
Try It
- Additional filters
Trigger
Scheduled
Try It
- Additional filters
Trigger
Scheduled
Try It
- Request IDRequired
Action
Write
- Request IDRequired
- Template IDRequired
Action
Write
- Case IDRequired
- Feedback of the resolution
- Rating of the resolution of the case
Action
Write
- Hub IDRequired
- Asset External IDRequired
- Asset External UID
- Tiers involved in the requestRequired
- Tier 1 External IDRequired
- Tier 1 External UID
- Tier 1 Account NameRequired
- Tier 1 Address Line 1Required
- Tier 1 Address Line 2
- Tier 1 Postal CodeRequired
- Tier 1 CityRequired
- Tier 1 State or ProvinceRequired
- Tier 1 CountryRequired
- Tier 1 Contact First NameRequired
- Tier 1 Contact Last NameRequired
- Tier 1 EmailRequired
- Tier 1 Phone NumberRequired
- Customer External IDRequired
- Customer External UID
- Customer Account NameRequired
- Customer Address Line 1Required
- Customer Address Line 2
- Customer Postal CodeRequired
- Customer CityRequired
- Customer State or ProvinceRequired
- Customer CountryRequired
- Customer Contact First NameRequired
- Customer Contact Last NameRequired
- Customer EmailRequired
- Customer Phone NumberRequired
- ItemsRequired
- Parameters
Action
Write
- Asset IDRequired
- ItemsRequired
- External Attributes
Action
Write
- Hub IDRequired
- Asset External IDRequired
- Asset External UID
- Tiers involved in the requestRequired
- Tier 1 External IDRequired
- Tier 1 External UID
- Tier 1 Account NameRequired
- Tier 1 Address Line 1Required
- Tier 1 Address Line 2
- Tier 1 Postal CodeRequired
- Tier 1 CityRequired
- Tier 1 State or ProvinceRequired
- Tier 1 CountryRequired
- Tier 1 Contact First NameRequired
- Tier 1 Contact Last NameRequired
- Tier 1 EmailRequired
- Tier 1 Phone NumberRequired
- Customer External IDRequired
- Customer External UID
- Customer Account NameRequired
- Customer Address Line 1Required
- Customer Address Line 2
- Customer Postal CodeRequired
- Customer CityRequired
- Customer State or ProvinceRequired
- Customer CountryRequired
- Customer Contact First NameRequired
- Customer Contact Last NameRequired
- Customer EmailRequired
- Customer Phone NumberRequired
- ItemsRequired
- Parameters
Action
Write
- Hub IDRequired
- Asset External IDRequired
- Asset External UID
- Tiers involved in the requestRequired
- Tier 1 External IDRequired
- Tier 1 External UID
- Tier 1 Account NameRequired
- Tier 1 Address Line 1Required
- Tier 1 Address Line 2
- Tier 1 Postal CodeRequired
- Tier 1 CityRequired
- Tier 1 State or ProvinceRequired
- Tier 1 CountryRequired
- Tier 1 Contact First NameRequired
- Tier 1 Contact Last NameRequired
- Tier 1 EmailRequired
- Tier 1 Phone NumberRequired
- Customer External IDRequired
- Customer External UID
- Customer Account NameRequired
- Customer Address Line 1Required
- Customer Address Line 2
- Customer Postal CodeRequired
- Customer CityRequired
- Customer State or ProvinceRequired
- Customer CountryRequired
- Customer Contact First NameRequired
- Customer Contact Last NameRequired
- Customer EmailRequired
- Customer Phone NumberRequired
- Item IDRequired
- QuantityRequired
Action
Write
- Asset IDRequired
- Parameter ID
- Value
Action
Write
- Asset Lookup FieldRequired
- Asset Lookup ValueRequired
- Period FromRequired
- Period ToRequired
- Period DeltaRequired
- Period UOMRequired
- Item IDRequired
- Attributes
Action
Write
- Case IDRequired
- Text of the comment
Action
Write
- Account IDRequired
- Account External IDRequired
- Account External UID
- Account Account NameRequired
- Account Address Line 1Required
- Account Address Line 2
- Account Postal CodeRequired
- Account CityRequired
- Account State or ProvinceRequired
- Account CountryRequired
- Account Contact First NameRequired
- Account Contact Last NameRequired
- Account EmailRequired
- Account Phone NumberRequired
Action
Write
- Tier Configuration IDRequired
- Parameter IDRequired
- ValueRequired
Action
Write
- Request IDRequired
- ParametersRequired
Action
Write
- Request IDRequired
- ParametersRequired
- Notes
Action
Write
- Request IDRequired
- ReasonRequired
Action
Write
- Request IDRequired
- Note
- Template ID
- ParametersRequired
Action
Write
- Request IDRequired
- Note
- Template ID
- ParametersRequired
Action
Write
- Case IDRequired
- Pending message
Action
Write
- Case IDRequired
- Resolve message
Action
Write
- Request IDRequired
- Planned Date
Action
Write
- Additional filters
Action
Search
- Case StatusRequired
- Additional filters
Action
Search
- Additional filters
Action
Search
- Additional filters
Action
Search
- Additional filters
Action
Search
- Request Status
- Additional filters
Action
Search
- Parent FolderRequired
- Child Folder
Trigger
Scheduled
Try It
- Contact Folder
Trigger
Scheduled
Try It
- Parent Folder
- Child Folder
- Search termsRequired
- Note
Trigger
Scheduled
Try It
- Parent Folder
- Child Folder
Trigger
Scheduled
Try It
- Calendar
- SubjectRequired
- Start Date & TimeRequired
- End Date & TimeRequired
- All Day Event?
- Description
- Show me as Free or Busy
- Attendees
- Categories
- Location
Action
Write
- To Email(s)Required
- CC Email(s)
- BCC Email(s)
- SubjectRequired
- Body FormatRequired
- BodyRequired
- Attachment
- Action for Files Larger Than 150MB
Action
Write
- From Email
- To Email(s)Required
- CC Email(s)
- BCC Email(s)
- SubjectRequired
- Body FormatRequired
- BodyRequired
- Attachments
- Action for Files Larger Than 150MB
Action
Write
- Calendar
- Search TermRequired
- Start Date & Time
- End Date & Time
Action
Search
- Contact Folder
- First NameRequired
- Last Name
- Email
- Business Phones
- Home Phones
- Mobile Phone
- Job Title
- Company Name
- Department
- Business Website URL
- File As
- Personal Notes
- Street
- City
- State
- Postal Code
- Country or Region
- Street
- City
- State
- Postal Code
- Country or Region
- Street
- City
- State
- Postal Code
- Country or Region
Action
Search or write

Zapier's blog offers the low-down on automating Microsoft Office 365

About CloudBlue Connect

CloudBlue Connect is a supply automation platform that manages your products and services, contracts, ordering and fulfillment, usage and subscriptions.

Related categories

eCommerce

About Microsoft Office 365

Microsoft Office 365 Business is a complete office suite in the cloud. It provides all the standard office products like Excel, Outlook, Word, SharePoint and more, but available from any internet enabled computer! Zapier does not currently support Outlook.com addresses or Home 365 accounts, only business or Enterprise.

Learn more Help

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Create integrations between .css-jwlb5y[class][class][class][class][class]{all:unset;box-sizing:border-box;-webkit-text-fill-color:currentColor;}CloudBlue Connect and Microsoft Office 365 to automate any workflow

How Zapier works

A trigger is where automation begins

Now it's time for action

And that's it! You've just created a Zap.

Connect CloudBlue Connect and Microsoft Office 365 to integrate crucial parts of your business

Automate your lead management and improve conversions

Connect your tools and unlock the power of automation

Supported triggers and actions

Get Conversation Messages

New Case

Case StatusRequired

Additional filters

Amount of records per batch query

New Conversation

Additional filters

Amount of records per batch query

Process requests in batch

New Recurring Asset

Additional filters

Amount of records per batch query

Process requests in batch

New Tier Account Request

Additional filters

Amount of records per batch query

Process requests in batch

New or Updated Billing Request

Additional filters

New or Updated Asset Request

Request Status

Additional filters

New or Updated Tier Configuration Request

Request Status

Additional filters

Approve Asset Request

Request IDRequired

Template IDRequired

Change Status of Listing Request

Request IDRequired

ActionRequired

Confirm Asset Request

Request IDRequired

Create Asset Cancel Request

Asset IDRequired

Parameter ID

Value

Create Asset Change Request (With Line Items Support)

Asset IDRequired

Item IDRequired

QuantityRequired

Parameter ID

Value

Create Asset Purchase Request (With Line Items Support)

Hub IDRequired

Asset External IDRequired

Asset External UID

Tiers involved in the requestRequired

Tier 1 External IDRequired

Tier 1 External UID

Tier 1 Account NameRequired

Tier 1 Address Line 1Required

Tier 1 Address Line 2

Tier 1 Postal CodeRequired

Tier 1 CityRequired

Tier 1 State or ProvinceRequired

Tier 1 CountryRequired

Tier 1 Contact First NameRequired

Tier 1 Contact Last NameRequired

Tier 1 EmailRequired

Tier 1 Phone NumberRequired

Customer External IDRequired

Customer External UID

Customer Account NameRequired

Customer Address Line 1Required

Customer Address Line 2

Customer Postal CodeRequired

Customer CityRequired

Create integrations between CloudBlue Connect and Microsoft Office 365 to automate any workflow