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Cayzu + Microsoft Teams Integrations

How to connect Cayzu + Microsoft Teams

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Supported triggers and actions

What does this mean?
  • Cayzu triggers, actions, and search
    Create Ticket
    Creates a ticket.
    Action
    Write
  • Microsoft Teams triggers, actions, and search
    New Channel
    Triggers when a new channel is created within a team.
    Trigger
    Scheduled
  • Microsoft Teams triggers, actions, and search
    New Channel Mention
    Triggers when a member or highlight word is mentioned in a channel. Requires installation of the
    Trigger
    Scheduled
  • Microsoft Teams triggers, actions, and search
    New Chat Message
    Triggers when a new message is received in a chat.
    Trigger
    Scheduled
  • Microsoft Teams triggers, actions, and search
    New Chat
    Triggers when a new chat is created.
    Trigger
    Scheduled
  • Microsoft Teams triggers, actions, and search
    New Team Member
    Triggers when a new member is added to a team. Requires installation of the
    Trigger
    Scheduled
  • Microsoft Teams triggers, actions, and search
    New Channel Message
    Triggers when a new message is posted in a channel. Requires installation of the
    Trigger
    Scheduled
  • Microsoft Teams triggers, actions, and search
    Create Channel
    Creates a new channel within a team. Requires installation of the
    Action
    Write
  • Microsoft Teams

    Sends a message to a channel. Requires installation of the

    Scheduled

    Action

  • Microsoft Teams

    Sends a message in an existing chat.

    Scheduled

    Action

How Cayzu + Microsoft Teams Integrations Work

  1. Step 1: Authenticate Cayzu and Microsoft Teams.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.
Connect apps
cayzu logo
cayzu logo

About Cayzu

Cayzu is a cloud based help desk solution that will allow you to wow your customers with world-class support. Features include multi-channel support, ticket management, Facebook & Twitter integration, mobile apps, real-time reporting, instant notifications and ability to manage multiple brands from a single portal.

Related categories

  • Customer Support
microsoft-teams logo
microsoft-teams logo

About Microsoft Teams

Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.
Learn more

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