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Call Tools PCC + Mailparser

Create new Call Tools PCC contacts from newly parsed emails in Mailparser

Turn your parsed emails into contacts instantly with this Mailparser and Call Tools PCC workflow. Whenever a new email is parsed in Mailparser, this integration will swiftly create a new contact in your Call Tools PCC, helping you maintain an organized and updated contact list. Save time, improve efficiency, and streamline your communication process with this effortless automation.

Turn your parsed emails into contacts instantly with this Mailparser and Call Tools PCC workflow. Whenever a new email is parsed in Mailparser, this integration will swiftly create a new contact in your Call Tools PCC, helping you maintain an organized and updated contact list. Save time, improve efficiency, and streamline your communication process with this effortless automation.

  1. When this happens...
    MailparserMailparser
    New Email Parsed

    Triggers when a new email is parsed in an inbox.

    TriggerInstant
  2. automatically do this!
    Call Tools PCCCall Tools PCC
    Create Contact

    Creates a new Contact

    ActionWrite
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Supported triggers and actions

What does this mean?
    • InboxRequired

    Trigger
    Instant
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  • Call Tools PCC triggers, actions, and search

    New Phone Call

    Triggers when a new phone call is created (after the call ends). Note that depending how fast the agent saves a call disposition, the agent selected call disposition might not be available on the Call object. Use the "Created Call Disposition" trigger instead of the agent call disposition id is needed.

    Trigger
    Instant
    Try It
  • Call Tools PCC triggers, actions, and search

    New Support Case

    Triggers when an agent in Call Tools creates a new support case with one of your callers. This is not a case opened with Call Tools support.

    Trigger
    Instant
    Try It
  • Call Tools PCC triggers, actions, and search

    New Contact Disposition Event

    Triggers when a contact disposition is updated.

    Trigger
    Instant
    Try It
  • Call Tools PCC triggers, actions, and search

    New Calendar Event

    Triggers when a new calendar event is created by an agent in Call Tools.

    Trigger
    Instant
    Try It
  • Call Tools PCC triggers, actions, and search

    New Call Disposition Event

    Triggers when a new call disposition is created by an agent in Call Tools.

    Trigger
    Instant
    Try It
  • Call Tools PCC triggers, actions, and search

    New Contact

    Triggers when a individual new contact is created by an user or over the API. Does not trigger for bulk contact creation processes such as CSV imports of contacts.

    Trigger
    Instant
    Try It
  • Call Tools PCC triggers, actions, and search

    New Email

    Triggers when a new email is sent by a agent in Call Tools.

    Trigger
    Instant
    Try It
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call-tools-pcc logo

About Call Tools PCC

Call Tools is a multi-channel cloud contact center and hosted pbx with a data centric focus.
Learn more

Related categories

  • Phone & SMS
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