Send AskNicely NPS surveys following new LiveChat conversations

By measuring the effectiveness of your customer facing staff you can ensure you are delivering a consistent level of service across the business. Use this integration to make sure you collect feedback in realtime without pestering your customers with long surveys. Sending an AskNicely NPS survey gives your customers the ability to provide a rating via one single click in an email with the option to add some additional feedback. By making it super easy to give feedback, you'll get high response rates giving you the best possible view of how your customers are feeling.