Loading

Acuity Scheduling + Zendesk

Create Zendesk ticket comments for new Acuity Scheduling appointments

Stay organized and improve customer support with this seamless workflow. When a new appointment is scheduled in Acuity Scheduling, a comment will be added to a corresponding Zendesk support ticket, keeping your team informed and ready to provide timely assistance. This integration ensures smooth communication between your scheduling and support systems, ultimately enhancing your customer service experience.

Stay organized and improve customer support with this seamless workflow. When a new appointment is scheduled in Acuity Scheduling, a comment will be added to a corresponding Zendesk support ticket, keeping your team informed and ready to provide timely assistance. This integration ensures smooth communication between your scheduling and support systems, ultimately enhancing your customer service experience.

  1. When this happens...
    Acuity SchedulingAcuity Scheduling
    New Appointment

    Triggers when a new appointment is scheduled.

    TriggerInstant
  2. automatically do this!
    ZendeskZendesk
    Add Comment to Ticket

    Add a Comment to an existing Ticket.

    ActionWrite
Start free with email
  • Free forever for core features
  • 14 day trial for premium features & apps

Supported triggers and actions

What does this mean?
    • Time Before (Unit)

    • Appointment Type

    • Calendar

    • Time BeforeRequired

    Trigger
    Scheduled
    Try It
    • Calendar

    • Appointment Type

    Trigger
    Instant
    Try It
  • Acuity Scheduling triggers, actions, and search

    New Product Order

    Triggers when a new order is completed.

    Trigger
    Instant
    Try It
    • PackageRequired

    • Certificate Code

    • Email Address

    Action
    Write
    • Calendar

    • Appointment Type

    Trigger
    Instant
    Try It
    • Calendar

    • Appointment Type

    Trigger
    Instant
    Try It
    • CouponRequired

    • Certificate Code

    Action
    Write
    • CalendarRequired

    • Start Date and TimeRequired

    • End Date and TimeRequired

    • Notes

    Action
    Write
acuity-scheduling logo
acuity-scheduling logo

About Acuity Scheduling

Easy online appointment scheduling software. Save time by having clients book appointments, complete custom intake forms, and pay in advance 24/7 anywhere in the world.
Learn moreHelp

Related categories

  • Scheduling & Booking

Similar apps

Appointlet integrationsAppointlet integrations

Appointlet

Scheduling & Booking
Setmore Appointments integrationsSetmore Appointments integrations

Setmore Appointments

Scheduling & Booking
SuperSaaS integrationsSuperSaaS integrations

SuperSaaS

Scheduling & Booking
zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Related categories

Similar apps

Help Scout integrationsHelp Scout integrations

Help Scout

Customer Support
Freshdesk integrationsFreshdesk integrations

Freshdesk

Customer Support
HappyFox integrationsHappyFox integrations

HappyFox

Customer Support