Create Zendesk ticket comments for new Acuity Scheduling appointments
Stay organized and improve customer support with this seamless workflow. When a new appointment is scheduled in Acuity Scheduling, a comment will be added to a corresponding Zendesk support ticket, keeping your team informed and ready to provide timely assistance. This integration ensures smooth communication between your scheduling and support systems, ultimately enhancing your customer service experience.
Stay organized and improve customer support with this seamless workflow. When a new appointment is scheduled in Acuity Scheduling, a comment will be added to a corresponding Zendesk support ticket, keeping your team informed and ready to provide timely assistance. This integration ensures smooth communication between your scheduling and support systems, ultimately enhancing your customer service experience.
- When this happens...New Appointment
Triggers when a new appointment is scheduled.
- automatically do this!Add Comment to Ticket
Add a Comment to an existing Ticket.
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