Acuity Scheduling + Zendesk integrations
Create Zendesk ticket comments for new Acuity Scheduling appointments
Stay organized and improve customer support with this seamless workflow. When a new appointment is scheduled in Acuity Scheduling, a comment will be added to a corresponding Zendesk support ticket, keeping your team informed and ready to provide timely assistance. This integration ensures smooth communication between your scheduling and support systems, ultimately enhancing your customer service experience.
- When this happens...New AppointmentTriggers when a new appointment is scheduled.
- automatically do this!Add Comment to TicketAdd a Comment to an existing Ticket.
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More things you can do with Acuity Scheduling and Zendesk
Discover other triggers and actions you can use with Acuity Scheduling and Zendesk
- Time Before (Unit)
- Appointment Type
- Calendar
- Time BeforeRequired
Try ItTriggerPolling- Calendar
- Appointment Type
Try ItTriggerInstant- New Product Order
Triggers when a new order is completed.
Try ItTriggerInstant - PackageRequired
- Certificate Code
- Email Address
ActionWrite
- Calendar
- Appointment Type
Try ItTriggerInstant- Calendar
- Appointment Type
Try ItTriggerInstant- CouponRequired
- Certificate Code
ActionWrite- CalendarRequired
- Start Date and TimeRequired
- End Date and TimeRequired
- Notes
ActionWrite
Related categories
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Related categories
Related Zap Templates
- Update Zendesk tickets when new Acuity Scheduling appointments start
- Update Zendesk tickets when new Acuity Scheduling appointments are created
- Create api requests in Acuity Scheduling for new Zendesk users
- Add package codes to Acuity Scheduling when new Zendesk tickets are created
- Create Zendesk tickets from new Acuity Scheduling appointments









