Triggers when a Tag is added to a Conversation in Intercom.

Triggers when a User is tagged.

Add a note to a user.

Creates a new article in your Help Center.

Submit a Data Event to your Intercom account.

Create a Ticket

Adds a reply or note to an existing Conversation.

Sends a message to a contact.

Create or update an Intercom lead. If an ID is provided, the lead will be updated.

Update a user within Intercom given their e-mail address.

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

Search for conversations using various criteria.

Search for tickets using various criteria.

Retrieves a specific conversation by ID, including conversation parts.

Find or Create Lead

Triggers when a new tag is added to a ticket.

Triggers when a new ticket is created. Optionally select an organization.

Triggers when there is activity (an audit) on a specific ticket. Non-admins can only watch one ticket per Zap.

Triggers when a ticket is updated in the selected view.

Create a new organization.

Create a new ticket.

Add a Comment to an existing Ticket.

Update an existing organization.

Update an existing user.

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

Finds all comments on a ticket.

Finds an existing group.

Finds an existing organization.

Finds a organization, or creates one if none are found.

Add a Tag to a specific Intercom Contact.

Creates a new conversation from a contact.

Creates or Updates a Company in Intercom.

Remove a Tag from a specific Intercom Contact.

Send a Message from a Contact into Intercom to create a new Conversation. Note: you must have a valid plan on Intercom to access this action.

Attach or remove a tag from a specific company.

Updates an existing ticket in Intercom.

Creates a new user in your Intercom app.

Finds an existing company in your Intercom account.

Finds an existing Lead.

Finds an existing user.

Looks up an existing company in your Intercom account.

Triggers when a new ticket is added to a view.

Triggers when a one or more tags are added to a user.

Triggers when a new suspended ticket is created in Zendesk. Note: Suspended tickets are automatically deleted after 14 days.

Triggers when an existing ticket is updated.

Deletes the user and associated records from the account.

Remove one or more tags from an existing ticket.

Attach a file to an existing ticket.

Add one or more tags to an existing ticket.

Update an existing ticket status or add comments.

Create a new user.

Finds an existing agent.

Finds existing tickets. Returns multiple results as individual items.

Finds the latest comment on a ticket.

Finds an existing user.

Finds a user, or creates one if none are found.