Skip to content

Send brand mention alerts with reply suggestions to team

Automatically monitor new item in feed mentions across RSS by Zapier, Filter by Zapier, ChatGPT (OpenAI), Telegram, and Slack. Get brand mention alerts when brand keyword matches, new feed items arrive, or mentions include your brandβ€”so you can generate reply drafts, send Telegram messages, and DM your team without manual monitoring.

How this automation accelerates your brand reply workflow

When new item in feed arrives, brand mentions can be missed or handled too late. This automation filters relevant mentions, generates reply drafts, and notifies your team on Slack and Telegramβ€”so your team can respond faster.

  1. 1.Detect new item in feed

    Integrate RSS by Zapier and social monitoring feeds to watch for brand mention items and pass payloads into the workflow.

    RSS by Zapieror swap with your favorite app
  2. 2.Filters reshared and retweeted items

    Integrate Filter by Zapier and content rules to exclude reshared or retweeted items and continue only relevant keyword mentions.

    Filter by Zapieror swap with your favorite app
  3. 3.Generates summary and reply drafts

    Integrate ChatGPT (OpenAI) and summarization tools to create a five-word summary and generate three short reply suggestions.

    ChatGPT (OpenAI)or swap with your favorite app
  4. 4.Sends mention alert to Telegram

    Integrate Telegram and message templates to send the author, link, five-word summary, and reply drafts to your configured channel.

    Telegramor swap with your favorite app
  5. 5.DMs your team with quick replies

    Integrate Slack and notification routing tools to DM a configured user with the author, link, summary, and three copy-paste replies.

    Slackor swap with your favorite app

Automate your work, your way

Build custom automations across your tools in minutes. Describe what you need, connect your apps, and create workflows without the manual effort.

Trusted by 3.4 million companies

Calendly
Okta
Zendesk
Dropbox
Asana
Allstate
Airbnb
ActiveCampaign
Lyft
Webflow
Canva
Sysco
LA Clippers
Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
Casper
Hudl
Miro
The New York Times
Ruggable
Calendly
Okta
Zendesk
Dropbox
Asana
Allstate
Airbnb
ActiveCampaign
Lyft
Webflow
Canva
Sysco
LA Clippers
Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
Casper
Hudl
Miro
The New York Times
Ruggable

Related automations

  • Apps: Instagram for Business, Zapier Tables, Formatter by Zapier, Looping by Zapier
    Swap with your favorite apps.

    Create records for new social posts and comments

    Your social posts and comments aren't recorded centrally, letting customer questions and compliance flags go unnoticed. Adds records to a central table for same-day review.

  • Apps: Gmail, Formatter by Zapier, Code by Zapier, Digest by Zapier
    Swap with your favorite apps.

    Create social listening digest entries from incoming emails

    Your social listening emails arrive as noisy HTML alerts, burying mentions and leaving campaign teams without quick context. Parsed mentions go into a manual digest for review before planning.

  • Apps: Syften, Filter by Zapier, Formatter by Zapier, Trello
    Swap with your favorite apps.

    Create triage cards from monitored mentions by topic

    You miss subject-specific student mentions when monitored posts aren't routed for team review. Cards are created for each qualifying mention so your subject leads can act on signals same day.

  • Apps: Webhooks by Zapier, Formatter by Zapier, Airtable
    Swap with your favorite apps.

    Increment daily social comment counts in your database

    Your reel and carousel comments come in scattered notifications, so engagement totals aren't centralized. Keep counts updated instantly so social managers have accurate metrics same day.

  • Apps: Slack, Google Sheets
    Swap with your favorite apps.

    Log community channel messages to a shared tracking sheet

    Your community channel messages often go untracked, leaving trends and action items buried. Log messages to a shared tracker so community managers can review and act within the week.

  • Apps: YouTube, Slack, Digest by Zapier
    Swap with your favorite apps.

    Notify team about matching videos found by search

    You miss timely YouTube mentions of campaigns and keywords, leaving community managers without response context. Get rapid internal alerts so outreach or amplification happens within minutes.

  • Apps: Facebook Pages, Filter by Zapier, Google Chat
    Swap with your favorite apps.

    Notify team about new page mentions in chat

    Your social page mentions sometimes lack context, leaving community managers unable to prioritize or respond. Receive immediate chat alerts with mention context so your team can triage within minutes.

  • Apps: Instagram for Business, Formatter by Zapier, Slack
    Swap with your favorite apps.

    Notify team of new tagged Instagram post immediately to channel

    Your tagged Instagram posts are easy to miss, leaving campaign managers without caption, author, or permission context. Get immediate channel alerts so coordinators see mentions and act the same day.

  • Apps: Webhooks by Zapier, Formatter by Zapier, Slack
    Swap with your favorite apps.

    Notify team of social posts mentioning your brand

    Social mentions lack context, leaving growth managers unsure which need immediate engagement. Get formatted alerts with author, summary, and suggested replies so your team can respond within minutes.

  • Apps: RSS by Zapier, Formatter by Zapier, Slack
    Swap with your favorite apps.

    Post community product mentions into your team chat channel

    Your community mention threads lack context, causing slow triage and incomplete sentiment signals for reporting. Get full mention context in chat for fast triage and same-day reporting.

  • Apps: YouTube, Slack, Digest by Zapier
    Swap with your favorite apps.

    Post discovered videos to your team channel for social ops

    Your discovery stream for brand keywords leaves emerging video mentions uncollected and unseen. Get team alerts and a digest so managers can act same day.

  • Apps: Reddit, Filter by Zapier, Slack
    Swap with your favorite apps.

    Post new subreddit hot posts to product channel

    You miss hot subreddit posts about estate planning, creating gaps in product and policy signals. Receive community signals in your channel so teams can triage within hours.

  • Explore all social media monitoring automations

    Strengthen brand visibility with automated mention tracking, response alerts, and trend logging

    View all

Set up in minutes

Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.

  1. Step 1

    Connect your tools

    Bring your apps together so information can move automatically between the tools your team already uses.

  2. Step 2

    Define the trigger

    Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.

  3. Step 3

    Automate and measure

    Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.

See how teams are automating with Zapier (and loving it!)

Smart Charge America

Without Zapier, we would have needed well over 100 employees today just to do what we're doing. We would have been out of business by now.

David Laderberg, VP of Sales

Remote

Without having automation, we would have to at least be double our size. Doubling is a bit of a euphemism β€” I think we would have died or fallen back into oblivion.

Marcelo Lebre, Co-Founder

SweepBright

Zapier helps us close far above 50% more deals than we would without it. It is a key element of our overall strategy and, therefore, of our sales pitch.

Raphael Bochner, Founder and CIO

Digioh

Zapier gives us unlimited flexibility and creativity. With Zapier, you're like an artist with a blank canvas. I don't know what we'd do without it.

Rishi Shah, CEO and Co-Founder

Otter.ai

We don't just want to patch holes; we want to build scalable, future-proof systems. Zapier is helping us do that.

Allen Lai, Head of Customer Experience

Superhuman

We've been able to scale our operations while staying lean. Zapier lets us do more without needing more people.

Jacob Sirrs, Marketing Operations Specialist

Ready to automate your workflow securely?

Streamline processes, uncover new opportunities, and respond faster to change. Empower your team to get more done, without the manual work.