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Post community product mentions into your team chat channel

Automatically monitor new public feed items that mention your product across RSS by Zapier and Slack. Send community product mentions into your team chat when new items match keywords or language filtersβ€”so you can triage faster, share context, and post without manual reporting.

How this automation accelerates team triage

When new public feed items arrive, delayed reviews create bottlenecks for product conversations and reporting. This automation monitors RSS items, formats mention previews, and posts Slack channel messagesβ€”so your team can respond quickly with clear context.

  1. 1.Monitors new item in feed

    Integrate RSS by Zapier and feed aggregation tools to watch each new feed item and capture title, excerpt, and permalink.

    RSS by Zapieror swap with your favorite app
  2. 2.Formats preview message

    Integrate Formatter by Zapier and text transform tools to trim or extract the title and excerpt and format a short preview.

    Formatter by Zapieror swap with your favorite app
  3. 3.Sends channel message

    Integrate Slack and team chat tools to send a channel message with headline, excerpt, and a permalink button or link preview.

    Slackor swap with your favorite app

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Calendly
Okta
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Allstate
Airbnb
ActiveCampaign
Lyft
Webflow
Canva
Sysco
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Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
Casper
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The New York Times
Ruggable
Calendly
Okta
Zendesk
Dropbox
Asana
Allstate
Airbnb
ActiveCampaign
Lyft
Webflow
Canva
Sysco
LA Clippers
Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
Casper
Hudl
Miro
The New York Times
Ruggable

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Set up in minutes

Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.

  1. Step 1

    Connect your tools

    Bring your apps together so information can move automatically between the tools your team already uses.

  2. Step 2

    Define the trigger

    Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.

  3. Step 3

    Automate and measure

    Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.

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Remote

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Zapier helps us close far above 50% more deals than we would without it. It is a key element of our overall strategy and, therefore, of our sales pitch.

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Allen Lai, Head of Customer Experience

Superhuman

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Jacob Sirrs, Marketing Operations Specialist

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