1.Catches inbound webhook message
Integrate Webhooks by Zapier and routing rules to receive webhook payloads and trigger campaign outreach delivery.
Send SMS and email alerts to distribution recipients
Automatically catch inbound webhook messages across Webhooks by Zapier, Twilio, and SendGrid. Get instant alerts when webhook payloads are received, message bodies are present, or recipients are detectedβso you can protect delivery timing, keep outreach consistent, and audit sends without manual reporting.
How this automation delivers SMS and email alerts
When inbound webhook messages arrive, teams risk wasting outreach time and skipping recipients. This automation filters qualifying payloads, normalizes fields, and sends SMS and email alertsβso your team can confirm delivery without manual checks.
Webhooks by Zapieror swap with your favorite app
2.Continues only for qualifying records
Integrate Filter by Zapier and payload validation to continue only when a message body exists and recipients are present.
Filter by Zapieror swap with your favorite app
3.Normalizes and sanitizes message data
Integrate Formatter by Zapier and data formatting tools to normalize phones to E.164 and sanitize the message body.
Formatter by Zapieror swap with your favorite app
4.Sends SMS to formatted phone numbers
Integrate Twilio and messaging rules to map phones and message text, then send SMS from the configured sender.
Twilioor swap with your favorite app
5.Sends email to mapped recipients
Integrate SendGrid and email templating to map recipients and subject, then send the email body from the configured sender.
SendGridor swap with your favorite app
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Accelerate SMS campaign results with automated contact routing, message triggers, and reply alerts
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Step 1
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Step 2
Define the trigger
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
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Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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