1.Captures booking entry submission
Integrate Gravity Forms and form routing tools to detect new booking submissions and trigger the workflow for survey outreach.
Send scheduled post-visit SMS surveys and log delivery
Automatically watch Gravity Forms booking submissions across Gravity Forms and SMSAPI workflows. Automatically schedule two post-visit SMS survey sends and log delivery results when new bookings arrive or send dates are reached or errors occurβso you can notify coordinators, capture timestamps, and track status without manual logging.
How this automation logs delivery outcomes
When new appointment bookings arrive and post-visit surveys are not scheduled, follow-up timing gets inconsistent and coordinators lose visibility. This automation triggers on Gravity Forms submissions, calculates send dates, delays delivery, sends SMS, and creates a Google Sheets log entry for each attemptβso your team can track delivery status without manual logging.
Gravity Formsor swap with your favorite app
2.Calculates future send timestamps
Integrate Formatter by Zapier and date tools to calculate two future send dates and format both as ISO timestamps.
Formatter by Zapieror swap with your favorite app
3.Delays until first send date
Integrate Delay by Zapier and scheduling tools to wait until the first calculated timestamp is reached.
Delay by Zapieror swap with your favorite app
4.Sends first post-visit SMS
Integrate SMSAPI and messaging templates to send the post-visit text, capturing send timestamp and any error codes.
SMSAPIor swap with your favorite app
5.Creates delivery log row
Integrate Google Sheets and spreadsheet tools to create a new row with customer details, send timestamp, and error status.
Google Sheetsor swap with your favorite app
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