1.Detects new reviews
Integrate Google Business Profile and review triggers to detect new review entries and start reply eligibility checks.
Send quick personalized public replies to positive reviews
Automatically monitor new reviews across Google Business Profile and Filter by Zapier for ratings above your threshold. Create randomized templated public replies when positive review ratings are detected, template fetch succeeds, and reviewer names can be normalizedβso you can reply faster, stay consistent, and protect your reputation without manual reply drafting.
How this automation posts positive public replies
When new reviews come in and only higher ratings should be answered, delays can slow engagement and weaken reputation. This automation filters for qualified ratings, selects a branded template, formats a titlecased greeting, and posts the public replyβso your team responds fast.
Google Business Profileor swap with your favorite app
2.Checks rating threshold
Integrate Filter by Zapier and review scoring tools to continue only when ratings are above your configured threshold.
Filter by Zapieror swap with your favorite app
3.Fetches a reply template
Integrate Sub-Zap by Zapier and templating helpers to select a random branded reply template for the review context.
Sub-Zap by Zapieror swap with your favorite app
4.Formats reviewer greeting
Integrate Formatter by Zapier and text formatting tools to titlecase the reviewer name for a friendly greeting.
Formatter by Zapieror swap with your favorite app
5.Creates and posts reply
Integrate Google Business Profile and messaging tools to combine the greeting and template, then post the public reply.
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Alert team on positive reviews for quick acknowledgment
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Capture new review, log it, and post reply
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Create AI-crafted replies to every five-star review publicly
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Protect your reputation with automated review triage, draft responses, and approval routing
Set up in minutes
Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.
Step 1
Connect your tools
Bring your apps together so information can move automatically between the tools your team already uses.
Step 2
Define the trigger
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Automate and measure
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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