1.New review appears
Integrate Google Business Profile and review management tools to detect new review posts with identifiers to trigger reply automation.
Reply to positive business reviews with personalized message
Automatically detect new review posts across Google Business Profile and Zapier. Create replies when 5-star reviews appear, ratings clear your threshold, or review identifiers matchβso you can filter positives, format reviewer names, and post replies without manual response drafting.
How this automation responds to good feedback faster
When new reviews appear, slower replies can leave great customer feedback unanswered. This automation filters qualifying positives and formats names and posts the templated replyβso your team can respond quickly.
Google Business Profileor swap with your favorite app
2.Filters qualifying positives
Integrate Filter by Zapier and rules engines to continue only for qualifying positive rating reviews to reduce unwanted replies.
Filter by Zapieror swap with your favorite app
3.Runs reply sub-zap
Integrate Sub-Zap by Zapier and templating workflows to pass review text and map identifiers to generate reply inputs.
Sub-Zap by Zapieror swap with your favorite app
4.Formats reviewer name
Integrate Formatter by Zapier and text transform tools to titlecase reviewer names to prepare polished reply copy.
Formatter by Zapieror swap with your favorite app
5.Creates review reply
Integrate Google Business Profile and review management tools to create replies in the review thread to post the response body.
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Protect your reputation with automated review triage, draft responses, and approval routing
Set up in minutes
Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.
Step 1
Connect your tools
Bring your apps together so information can move automatically between the tools your team already uses.
Step 2
Define the trigger
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Automate and measure
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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