1.Receives review payload via Catch Hook
Integrate Webhooks by Zapier and mapping tools to capture review id, location id, review text, rating, and reply content fields.
Reply to new location reviews and mark as posted
Automatically catch incoming location review payloads across Webhooks by Zapier, Zapier Tables, Google Business Profile, and Code by Zapier. Create and update replies when location reviews arrive or reply content is provided or review payloads are receivedβso you can publish owner replies, update posted status, and keep review tracking current without manual follow-up.
How this automation posts review replies automatically
When review payloads arrive, response delays can confuse managers and slow customer engagement. This automation catches review data, finds the right location record, creates the public reply, and updates your internal trackerβso your team can complete responses fast.
Webhooks by Zapieror swap with your favorite app
2.Finds matching location record
Integrate Zapier Tables and database lookup tools to search for the configured location record by location id.
Zapier Tablesor swap with your favorite app
3.Creates a public reply
Integrate Google Business Profile and review publishing tools to post the owner reply to the public review.
Google Business Profileor swap with your favorite app
4.Marks review as posted via internal API
Integrate Code by Zapier and internal API tools to send location id, review id, and token to update posted status.
Code by Zapieror swap with your favorite app
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Protect your reputation with automated review triage, draft responses, and approval routing
Set up in minutes
Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.
Step 1
Connect your tools
Bring your apps together so information can move automatically between the tools your team already uses.
Step 2
Define the trigger
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Automate and measure
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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