1.Monitors new review submissions
Integrate Google Business Profile and review platforms to detect new public reviews and to trigger downstream reply logic.
Publish timely friendly replies to positive public reviews
Automatically monitor new public reviews across Google Business Profile. Create and update when new reviews arrive, ratings cross four stars, or review identifiers are capturedβso you can draft friendly replies, post replies to the right review, and reduce manual reply work without heavy copying.
How this automation posts timely reply messages
When new public reviews land, unanswered feedback can frustrate customers and slow reputation recovery. This automation filters qualifying reviews, generates a friendly reply, and creates the posted response on Google Business Profileβso your team can respond faster.
Google Business Profileor swap with your favorite app
2.Continues only for qualifying ratings
Integrate Filter by Zapier and rating filters to evaluate review rating and to continue only for ratings four stars or higher.
Filter by Zapieror swap with your favorite app
3.Generates casual reply text
Integrate AI by Zapier and reply templates to map reviewer details to the AI input and to generate reply text.
AI by Zapieror swap with your favorite app
4.Creates the posted reply
Integrate Google Business Profile and review workflows to map the AI reply into the message and to target the correct review.
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Add negative review submissions to CRM for triage
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Add personalized public replies that include reviewer name
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Add visitor feedback responders to reputation contact list
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Alert team on positive reviews for quick acknowledgment
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Alert team with drafted review reply for approval
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Auto-reply to 4+ star reviews with rotating templates
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Capture new review, log it, and post reply
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Capture new reviews and route responses to owners
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Create AI-crafted replies to every five-star review publicly
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Create AI reply suggestions for incoming reviews to owners
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Explore all review response management automations
Protect your reputation with automated review triage, draft responses, and approval routing
Set up in minutes
Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.
Step 1
Connect your tools
Bring your apps together so information can move automatically between the tools your team already uses.
Step 2
Define the trigger
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Automate and measure
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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