1.Pull finished chat transcript
Integrate Olark and chat transcript tools to extract the finished transcript and map visitor email to the invite.
When a new Olark transcript is created for a positive chat, delays can mean missed review momentum. This automation pulls the transcript, waits briefly, filters for five-star ratings, and sends a tracked Gmail inviteβso you can capture more reviews.
Integrate Olark and chat transcript tools to extract the finished transcript and map visitor email to the invite.
Integrate Delay by Zapier and automation timers to pause 10 minutes before sending the review request email.
Integrate Filter by Zapier and rating filters to stop the flow unless the chat rating is explicitly five-star.
Integrate Gmail and email link tools to send the review request and use BCC for tracked delivery.
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Step 1
Bring your apps together so information can move automatically between the tools your team already uses.
Step 2
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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