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Send review invites to repeat buyers after fulfillment

Automatically monitor new fulfilled orders across Shopify and Trustpilot. Create and update invites when repeat buyers qualify and delivery is delayedβ€”so you can prevent duplicate invites, send Trustpilot invitations, and reduce manual follow-up without repeat-buyer chaos.

How this automation sends timely review invites

When a fulfilled order passes through your store, delayed or duplicate review requests can erode trust and waste effort. This automation delays outreach, filters repeat buyers, logs invite markers, and creates Trustpilot invitationsβ€”so your team drives reviews without duplicate outreach.

  1. 1.Monitor new fulfilled order

    Integrate Shopify, ecommerce order tracking, and event webhooks to detect new fulfilled orders to start review outreach.

    Shopifyor swap with your favorite app
  2. 2.Delays outreach for ten days

    Integrate Delay by Zapier, scheduling logic, and customer timing tools to wait ten days to time your invite send.

    Delay by Zapieror swap with your favorite app
  3. 3.Filters to repeat buyers

    Integrate Filter by Zapier and order-history checks to verify the customer order count to continue only for repeat buyers.

    Filter by Zapieror swap with your favorite app
  4. 4.Lookup and store invite markers

    Integrate Storage by Zapier and identity lookups to check a sent marker and save one keyed by email to block duplicates.

    Storage by Zapieror swap with your favorite app
  5. 5.Create review invitation

    Integrate Trustpilot and invitation templates to create an invitation using email, name, and order reference to send the invite.

    Trustpilotor swap with your favorite app

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Calendly
Okta
Zendesk
Dropbox
Asana
Allstate
Airbnb
ActiveCampaign
Lyft
Webflow
Canva
Sysco
LA Clippers
Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
Casper
Hudl
Miro
The New York Times
Ruggable

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  1. Step 1

    Connect your tools

    Bring your apps together so information can move automatically between the tools your team already uses.

  2. Step 2

    Define the trigger

    Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.

  3. Step 3

    Automate and measure

    Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.

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